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djkiddvicious
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Member since ‎Jun 15, 2017
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Nick Kidd

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djkiddvicious on January 26, 2021
Connected inbox email automatically assign owner for inbound messages
Would really like inbound emails sent to our connected inbox to be automatically assigned to a specific user or team for the contact owner similar to how ownership can be assigned for completed forms. We now have 2 connected inboxes, one for our read more
Reply Discussion Professional
0 upvote
7 Replies
djkiddvicious
Participant
January 27, 2021
I appreciate the help, we almost had it! Lol, I did submit an idea so hopefully a solution pops up soon.
djkiddvicious on January 27, 2021
Connected inbox source email field
Having 2 connected inboxes for our B2B and B2c companies could really use a source email field to help distinuish and correctly autoassign ownership within the CRM.
Reply Idea Connected Email
1 upvote
0 Reply
Solved
djkiddvicious on January 26, 2021
Connected inbox email automatically assign owner for inbound messages
Would really like inbound emails sent to our connected inbox to be automatically assigned to a specific user or team for the contact owner similar to how ownership can be assigned for completed forms. We now have 2 connected inboxes, one for our read more
Reply Discussion Professional
0 upvote
7 Replies
djkiddvicious
Participant
January 27, 2021
I appreciate the help, we almost had it! Lol, I did submit an idea so hopefully a solution pops up soon.
Solved
djkiddvicious on January 26, 2021
Connected inbox email automatically assign owner for inbound messages
Would really like inbound emails sent to our connected inbox to be automatically assigned to a specific user or team for the contact owner similar to how ownership can be assigned for completed forms. We now have 2 connected inboxes, one for our read more
Reply Discussion Professional
0 upvote
7 Replies
djkiddvicious
Participant
January 27, 2021
I appreciate the help, we almost had it! Lol, I did submit an idea so hopefully a solution pops up soon.
Solved
djkiddvicious on January 26, 2021
Connected inbox email automatically assign owner for inbound messages
Would really like inbound emails sent to our connected inbox to be automatically assigned to a specific user or team for the contact owner similar to how ownership can be assigned for completed forms. We now have 2 connected inboxes, one for our read more
Reply Discussion Professional
0 upvote
7 Replies
djkiddvicious
Participant
January 27, 2021
I appreciate the help, we almost had it! Lol, I did submit an idea so hopefully a solution pops up soon.
Brandonbaker on September 17, 2018
Multiple Knowledge Bases
The ability to create more than one Knowledgebase. Similar to having multiple conversation inboxes or ticket pipelines. This allows for knowledgebase segmentation. Could be for Internal Vs External or Client Vs Prospect (Sales Vs Support) read more
Reply Idea Knowledge Base
764 upvotes
214 Replies
djkiddvicious
Participant
September 30, 2020
After just upgrading to CMS ENterprise and the Service Hub pro on top of our long-term Sales and Marketing Pro accounts realizing we can't have a sec...read more
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