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arielowens
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Member since ‎Nov 8, 2019
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Ariel Owens

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Activity

arielowens on November 02, 2022
Personalize Snippet Icon (#)
We would like to be able to control the default symbol when using Snippets. Currently, the Hubspot Snippets are only available using the "#" icon. We would like to be able to change this to a different symbol that is quicker to type/access. i.e., "/ read more
Reply Idea Snippets & Templates
0 upvote
0 Reply
Solved
Michael4 on July 19, 2017
How do I create a notification bar/top bar?
Hi everybody, how can I create a custom notification bar in the top of the webpage? My goal is to create a bar, which emerges after a certain time span and asks the user for newsletter subscription (see screenshot attached). Where do I find the opt read more
Reply Discussion
0 upvote
4 Replies
arielowens
Participant
November 02, 2022
I was looking into forms and banner forms to accomplish something similar to this idea. Our team needs to be notified when they open a company record...read more
arielowens on October 05, 2022
Record Customization for Contact/Company Preview
I would like the ability to change the properties displayed for a company on the right sidebar of an associated record based on teams and different pipelines. Sales need to see different preview properties than my support team. This is similar to th read more
Reply Idea Contacts & Companies
0 upvote
0 Reply
rraven on August 11, 2020
Adjust Meeting Owner
Super helpful that superadmin can control meetings, but there is still no way to change an owner. This is a big need, especially since you have the undocumented functionality that blasts the user's name and email on the link if there are no availabl read more
Reply Idea Meetings
91 upvotes
26 Replies
arielowens
Participant
September 27, 2022
This is becoming more of a painpoint the more meetings we get scheduled when a rep is OOO or sick. We need to be able to migrate the main attendee on...read more
arielowens on September 12, 2022
Use SLA Feature and Tracking on the Tickets and Board View
The current SLA feature is only available for inboxes, however, our company uses Tickets for Support. I would like the SLA icons and tracking available for the tickets in Hubspot. I thought I could still use the SLA option to track in Inboxes even t read more
Reply Idea Analytics Tools
2 upvotes
0 Reply
basil on January 18, 2020
Time to Close and Time to First Reply Taking Business Hours into Account
We have SLAs with customers that we respond during business hours and during weekdays within a certain time period. It would be greate if the Time to Close and the Time to First Reply KPIs could have an option that they are calculated based on busin read more
Reply Idea Tickets
265 upvotes
72 Replies
arielowens
Participant
September 12, 2022
Love this idea! This has been impacting our metrics on the support end. I think these other two ideas I found are all related: https://communit...read more
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