Hello Since the conversation view changed to the Help Desk environment (which is very good), we can't edit the contacts directly in the right sidebar, as before (now it's a card type thing). It was very useful, especially for instance to upl 続きを読む
Hello Zendesk support answered me on that matter. It is because of a captcha that it doesn't work. Hubspot must allowlist its IPs with CloudFlare...続きを読む
Hello I have the same issue. Everything is public on our Zendesk KB but still the same issue. There is no connexion needed. I don't understand th...続きを読む
That's great but how can we set up holidays or special days we don't want the SLA to be active. It's such a pain right now because we keep it unabled...続きを読む
Hello Since the conversation view changed to the Help Desk environment (which is very good), we can't edit the contacts directly in the right sidebar, as before (now it's a card type thing). It was very useful, especially for instance to upl 続きを読む