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Marijke94
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Member since ‎Nov 5, 2019
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  • Replies
    3
  • Upvotes Given
    3
  • Upvotes Received
    53
  • Ideas
    2

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Marijke Slingerland

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Marijke94 on May 19, 2025
Make it possible to see averages for the amount of new tickets per weekday (on the dashboard)
It would be good if you can see the average amount of tickets that are created per weekday, in total, as well as per selected category (in tickets).
Reply Idea Dashboards & Reports Tickets
0 upvote
0 Reply
Marijke94
Participant
August 22, 2023
Reply to Show pinned company notes in the support hub ticket sidebar
This would be very helpful indeed. In this way our colleagues can leave important information in a pinned note in a company (or contact?), and these ...read more
Marijke94
Participant
March 28, 2023
Reply to Better Associations for Custom Surveys (associate with tickets/etc.)
I totally agree with PvanZandwijk0. For us it is crucial to ask 2 questions. The feedback is about the ticket, so it should be associated with the t...read more
Marijke94 on November 05, 2019
Add a 'next' and 'previous' butten in the knowledge base
It would be easier to scroll through the articles with a 'next' and 'previous' butten in the knowledge base. Now, you have to go back to the overview to click on the next article within the sub category.
Reply Idea Knowledge Base
17 upvotes
3 Replies
Marijke94
Participant
November 05, 2019
Reply to Multilevel categories
It would be great if there is a possibility to add more sub categories to the side bar/menu in the knowledge base. It will make it more easy to scrol...read more
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