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Penne23
Member | Diamond Partner
Member | Diamond Partner
Member since ‎Nov 1, 2019
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Penne VanderBush

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Penne23 on June 28, 2022
Fake HS Users Will Be Created! Please fix the new policy for form submissions going to non-HS users.
We've received the email that all HS form submission notifications must go to HS users. This is going to promote the creation of fake HS users in the name of "security" and doesn't make any sense. We have hundreds of forms for our clients (ban read more
Reply Idea Forms
14 upvotes
1 Reply
AndyPitre on April 04, 2017
Customized "Deal Cards" in Deals Dashboard
I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is... - Deal Name - Amount - Close Date - Attached Contacts I'd like to be able to select my own 4 attributes, so that the at-a-gla read more
Reply Idea Deals
1386 upvotes
447 Replies
Penne23
Member | Diamond Partner
June 04, 2021
I'm so glad we can customize the properties displayed! Thank you! However , it's not realistic to assume that different teams working on different d...read more
sd_elm on November 01, 2018
See user availability for chat
As an operations manager, it is required that I can tell at any given time how many agents are available on chat or paused, as well as how many chats each agent is engaged in. Currently I am not able to see how many users on my team are available un read more
Reply Idea
47 upvotes
12 Replies
Penne23
Member | Diamond Partner
April 10, 2020
@cdewey22 I hope you're staying safe! Is there an update on this? With everything going on with COVID-19 we have more clients starting up live cha...read more
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