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mem
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Member since ‎Oct 31, 2019
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Marianne John

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mem on October 27, 2021
I think it would be a great addition to add the ability to insert buttons on your knowledge base articles. Currently, I embed code to allow me to do this but I think this is a very useful feature and it would be nice to not have to use your own code read more
7 upvotes
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mem
Member
September 18, 2020
This a great suggestion and our team definitely needs something like this! links to this thread: https://community.hubspot.com/t5/HubSpot-Ideas/Spli...read more
mem
Member
September 18, 2020
I agree, just like with printing an email which is also not available, this is a standard feature in most platforms which is missing.
mem
Member
September 18, 2020
I just encountered this today, my team was unaware that the knowledge base feedback asked for their email. We would definitely consider turning the a...read more
mem
Member
September 18, 2020
Definitely needed as our team uses tickets to track and communicate with customers for each specific order so sometimes they order one thing and then...read more
mem
Member
February 06, 2020
My team also really want this feature (in the ticketing view as well). This has become an issue that adds an extra step for our team. It's a basic fe...read more
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