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mikedupuy
Contributor | Diamond Partner
Contributor | Diamond Partner
Member since ‎Oct 31, 2019
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  • solutions
    5
  • Replies
    6
  • Upvotes Given
    9
  • Upvotes Received
    16
  • Ideas
    1

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Mike Dupuy

Startup marketer and advisor

Activity

Brandonbaker on September 17, 2018
Default "From" email on Ticket email function
We need the ability to have a default email "From" setting when replying in Conversations and Tickets. Currently: It defaults to the user's email and they need to select the drop down in the from line to change to the team email. They have t read more
Reply Idea Tickets
78 upvotes
29 Replies
mikedupuy
Contributor | Diamond Partner
December 13, 2021
Just wanted to jump in and bump this topic. One of my clients uses HubSpot Conversations Inboxes for Support, but their team is really struggling w...read more
mikedupuy on December 13, 2021
Resend registration email for Private Content to users who did not complete process
We have a large list of users who have access to Private Content on our site, but many of them did not complete the registration process to sign up for an account. Is there a way to resend the registration email to multiple contacts (e.g. a list) th read more
Reply Discussion Knowledge Base
1 upvote
1 Reply
AndyPitre on April 04, 2017
Customized "Deal Cards" in Deals Dashboard
I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is... - Deal Name - Amount - Close Date - Attached Contacts I'd like to be able to select my own 4 attributes, so that the at-a-gla read more
Reply Idea Deals
1362 upvotes
445 Replies
mikedupuy
Contributor | Diamond Partner
March 16, 2021
Is something like this in the works for the board view of Tickets as well? If so, is there a way to be part of the beta?
MikeHuggins on September 20, 2017
Auto-detect 'away' feature for chat
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration read more
Reply Idea Conversations
186 upvotes
70 Replies
mikedupuy
Contributor | Diamond Partner
October 29, 2020
+1, Would be a much better user experience if when connected to an agent who is away, the chat could re-route to another agent or display an unavaila...read more
mikedupuy on October 20, 2020
Add automation to route Conversations to the correct Inbox
It would be great if we could be able to route incoming conversations to a particular inbox based on a contact property. Here is an example: I have a generic contact form on my site with a question that lets the user specify why they're contacti read more
Reply Idea Conversations
5 upvotes
1 Reply
HubSpotMaster on January 28, 2019
Ability to copy workflows between clients
Please implement a copying function for workflows that's similar to transferring templates from one portal to another. It would save HubSpot partners a lot of time if we could copy workflows we've built from one client portal to another. Currently, read more
Reply Idea Workflows
63 upvotes
21 Replies
mikedupuy
Contributor | Diamond Partner
September 10, 2020
+1 As a Solutions Partner that does a lot of initial onboarding, many of the basic workflows for my clients are similar. Would love to be able to...read more
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