We use cookies to make HubSpot's community a better place. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included).

Allow cookies
Reject

Profile

mikedupuy
Contributor | Diamond Partner
Contributor | Diamond Partner
Member since ‎Oct 31, 2019
Message
  • solutions
    5
  • Replies
    6
  • Upvotes Given
    9
  • Upvotes Received
    15
  • Ideas
    1

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Mike Dupuy

Startup marketer and advisor

Activity

Brandonbaker on September 17, 2018
Default "From" email on Ticket email function
We need the ability to have a default email "From" setting when replying in Conversations and Tickets. Currently: It defaults to the user's email and they need to select the drop down in the from line to change to the team email. They have t read more
Reply Idea Tickets
70 upvotes
22 Replies
mikedupuy
Contributor | Diamond Partner
December 13, 2021
Just wanted to jump in and bump this topic. One of my clients uses HubSpot Conversations Inboxes for Support, but their team is really struggling w...read more
mikedupuy on December 13, 2021
Resend registration email for Private Content to users who did not complete process
We have a large list of users who have access to Private Content on our site, but many of them did not complete the registration process to sign up for an account. Is there a way to resend the registration email to multiple contacts (e.g. a list) th read more
Reply Discussion Knowledge Base
1 upvote
1 Reply
AndyPitre on April 04, 2017
Customized "Deal Cards" in Deals Dashboard
I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is... - Deal Name - Amount - Close Date - Attached Contacts I'd like to be able to select my own 4 attributes, so that the at-a-gla read more
Reply Idea Deals
1350 upvotes
442 Replies
mikedupuy
Contributor | Diamond Partner
March 16, 2021
Is something like this in the works for the board view of Tickets as well? If so, is there a way to be part of the beta?
MikeHuggins on September 20, 2017
Auto-detect 'away' feature for chat
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration read more
Reply Idea Conversations
183 upvotes
66 Replies
mikedupuy
Contributor | Diamond Partner
October 29, 2020
+1, Would be a much better user experience if when connected to an agent who is away, the chat could re-route to another agent or display an unavaila...read more
mikedupuy on October 20, 2020
Add automation to route Conversations to the correct Inbox
It would be great if we could be able to route incoming conversations to a particular inbox based on a contact property. Here is an example: I have a generic contact form on my site with a question that lets the user specify why they're contacti read more
Reply Idea Conversations
4 upvotes
0 Reply
HubSpotMaster on January 28, 2019
Ability to copy workflows between clients
Please implement a copying function for workflows that's similar to transferring templates from one portal to another. It would save HubSpot partners a lot of time if we could copy workflows we've built from one client portal to another. Currently, read more
Reply Idea Workflows
60 upvotes
21 Replies
mikedupuy
Contributor | Diamond Partner
September 10, 2020
+1 As a Solutions Partner that does a lot of initial onboarding, many of the basic workflows for my clients are similar. Would love to be able to...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started:
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    HubFans

    A spot for HubSpot fans to connect and grow.