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mikedupuy
Contributor | Gold Partner
Member since ‎Oct 31, 2019
  • solutions
    5
  • Replies
    6
  • Upvotes Given
    9
  • Upvotes Received
    22
  • Ideas
    1

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Mike Dupuy

Startup marketer and advisor

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Contributor | Gold Partner
December 13, 2021
Just wanted to jump in and bump this topic. One of my clients uses HubSpot Conversations Inboxes for Support, but their team is really struggling w...read more
Contributor | Gold Partner
March 16, 2021
Is something like this in the works for the board view of Tickets as well? If so, is there a way to be part of the beta?
Contributor | Gold Partner
October 29, 2020
+1, Would be a much better user experience if when connected to an agent who is away, the chat could re-route to another agent or display an unavaila...read more
mikedupuy on October 20, 2020
It would be great if we could be able to route incoming conversations to a particular inbox based on a contact property. Here is an example: I have a generic contact form on my site with a question that lets the user specify why they're contacti read more
10 upvotes
2 Replies
Contributor | Gold Partner
September 10, 2020
+1 As a Solutions Partner that does a lot of initial onboarding, many of the basic workflows for my clients are similar. Would love to be able to...read more
Contributor | Gold Partner
June 18, 2020
Thanks for the mention, @PamCotton ! Hey @mmr , You mentioned having to delete all the contacts one by one. Did you click into the contact r...read more
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