Contributor | Gold Partner
Member since ‎Oct 31, 2019
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Mike Dupuy

Startup marketer and advisor


Brandonbaker on September 17, 2018
We need the ability to have a default email "From" setting when replying in Conversations and Tickets. Currently: It defaults to the user's email and they need to select the drop down in the from line to change to the team email. They have t read more
47 Replies
Contributor | Gold Partner
December 13, 2021
Just wanted to jump in and bump this topic. One of my clients uses HubSpot Conversations Inboxes for Support, but their team is really struggling more
AndyPitre on April 04, 2017
I'd like to be able to control which properties appear on the "card view" in the Deals Dashboard. Default is... - Deal Name - Amount - Close Date - Attached Contacts I'd like to be able to select my own 4 attributes, so that the at-a-gla read more
447 Replies
Contributor | Gold Partner
March 16, 2021
Is something like this in the works for the board view of Tickets as well? If so, is there a way to be part of the beta?
MikeHuggins on September 20, 2017
The messages feature is tough to manage in a busy office. I'm the only key contact for online chat. And I have various other duties. I'm often 'popping up' from my computer and forgetting to turn off chat. This is causing constant frustration read more
73 Replies
Contributor | Gold Partner
October 29, 2020
+1, Would be a much better user experience if when connected to an agent who is away, the chat could re-route to another agent or display an more
mikedupuy on October 20, 2020
It would be great if we could be able to route incoming conversations to a particular inbox based on a contact property. Here is an example: I have a generic contact form on my site with a question that lets the user specify why they're contacti read more
2 Replies
HubSpotMaster on January 28, 2019
Please implement a copying function for workflows that's similar to transferring templates from one portal to another. It would save HubSpot partners a lot of time if we could copy workflows we've built from one client portal to another. Currently, read more
22 Replies
Contributor | Gold Partner
September 10, 2020
+1 As a Solutions Partner that does a lot of initial onboarding, many of the basic workflows for my clients are similar. Would love to be able more
mmr on June 16, 2020
Hello, I have a list of contacts with bounce and I had to delete it one by one for each contact. I would be great to have an option in WorKflows to do this, so we can eliminate the bounce of all the contacts at once. Thanks, MMR
1 upvote
5 Replies
Contributor | Gold Partner
June 18, 2020
Thanks for the mention, @PamCotton ! Hey @mmr , You mentioned having to delete all the contacts one by one. Did you click into the contact more
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