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Ellesyanna
Contributor | Diamond Partner
Contributor | Diamond Partner
Member since ‎Oct 16, 2019
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  • solutions
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  • Replies
    5
  • Upvotes Given
    230
  • Upvotes Received
    57
  • Ideas
    8

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LPowers on November 05, 2021
Task Queue Notifications
We are a Customer Service team and there are times when a ticket is originated in another department, most often Shipping. They will create a ticket which triggers a ticket based workflow that includes tasks for my customer service team. To preven read more
Reply Idea User Notifications
13 upvotes
7 Replies
Ellesyanna
Contributor | Diamond Partner
July 23, 2024
very surprised this isn't an option yet!
LPowers on November 05, 2021
Task Queue Notifications
We are a Customer Service team and there are times when a ticket is originated in another department, most often Shipping. They will create a ticket which triggers a ticket based workflow that includes tasks for my customer service team. To preven read more
Reply Idea User Notifications
13 upvotes
7 Replies
Ellesyanna
Contributor | Diamond Partner
July 23, 2024
very surprised this isn't an option yet!
2546270 on March 31, 2022
Multiple language customer portals
Dear HubSpot, We love the new client portal, but we can't use it because it is not multilingual, we need the possibility to have an English and French version. As I know you are always working to make your platform optimal, I am sure you will add read more
Reply Idea Tickets
35 upvotes
10 Replies
Ellesyanna
Contributor | Diamond Partner
April 16, 2024
very much needed!
AllyJohnson on September 01, 2021
Partitioning files
It would be great to be able to partition files or file folders within the file manager to only be seen by certain teams.
Reply Idea File Manager
15 upvotes
6 Replies
Ellesyanna
Contributor | Diamond Partner
April 04, 2024
Hi @AnikaTasnim That's great news! I'm happy to sign up for a private beta for one or more portals 🙂
RyanHart on February 12, 2020
Change From address for Quote eSign verification email
PROBLEM: When a client signs the quote using hellosign, the confirmation email titled "Please verify your identity to sign your quote" is sent from < success@hubspot.com > a nd frequently goes to the signers spam folder, which is a HUGE read more
Reply Idea Products and Quotes
71 upvotes
22 Replies
Ellesyanna
Contributor | Diamond Partner
February 20, 2024
Very much needed. There's been too many issues our clients are experiencing with the quote acceptation process through this e-mail. Any updates on th...read more
bsjut on May 07, 2020
Allow branded click tracking URL for Hubspot Sales Emails
Hubspot Sales allows click tracking ( https://knowledge.hubspot.com/email-tracking/how-can-i-track-links-sent-in-my-emails ) but only with a generic Hubspot domain. This makes the click tracking look unnecessary spammy. It would be great, if we coul read more
Reply Idea Connected Email
63 upvotes
55 Replies
Ellesyanna
Contributor | Diamond Partner
January 18, 2024
@hroberts any updates on when this will be resolved?
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