Member since ‎Oct 14, 2019
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Ross Fairbairn

This user hasn't created a bio yet. Edit your own profile here!


romi on March 11, 2019
I would like Ticket properties that I can use in lists, to create workflows and to create scores. e.g. Someone has more than 5 tickets open within a 2 month period: Create an internal task to investigate Set a -10 on the Customer Happiness S read more
January 21, 2021
This is a big issue for us right now. I want to be able to send an email to a list of contacts based on the ticket they've raised. For example: "In more
mwelch on January 22, 2020
HubSpot API consistency and completeness has been a major point in feedback from our developer community for some time now. You spoke, and we listened! We are excited to announce the launch of a refreshed CRM API and documentation , available today read more
31 Replies
February 14, 2020
Hi, firstly I just wanted to saying I'm generally loving the new API - thanks! Something that is a bit of an issue, and please correct me if I'm more
rossfairbairn on October 14, 2019
I'd like to be able to combine values in workflows when setting/copying properties. This is largely motivated by combining contact first name and last name but could be useful for other properties. e.g. 1. The trigger is hit 2. Copy contact fir read more
3 Replies
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.


Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started:
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge

    A spot for HubSpot fans to connect and grow.