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RacheleCom
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Member since ‎Oct 11, 2019
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Rachel Hoover

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RacheleCom on January 17, 2022
Turn off One User's Meetings Availability for One Day
When one of our staff members calls out sick or on emergency leave, we would like to have a way to prevent them from getting any more meetings scheduled for that day. We used to use Calendly, and there was a way to change one person's availabili read more
Reply Idea Meetings
19 upvotes
6 Replies
RacheleCom
Member
January 24, 2023
Yes, we ask everyone to try to do that when they're going to be out, but if someone has to call out unexpectedly and doesn't have access to their Goog...read more
RacheleCom on August 08, 2022
Sync Association Labels from our Software Tool via API
The new association labels feature is AWESOME, but we desperately need to be able to sync associations via the API rather than doing them one-by-one manually or via CSV upload. Background: We sell SaaS products for ecommerce merchants, so our de read more
Reply Idea APIs
7 upvotes
0 Reply
PBond on January 13, 2022
Forms Update "last activity date" Property
When a current contact fills out a form on our website, it does not update their "last activity date" in Hubspot. This should be considered "activity" because they are interacting with the company. Without this update, it can appear that a contact h read more
Reply Idea Forms Properties
9 upvotes
2 Replies
RacheleCom
Member
January 31, 2022
We discovered the same issue today, but with tickets. One of our tickets was flagged as having a last activity date of 94 days ago! Turns out, that w...read more
RacheleCom on January 17, 2022
Turn off One User's Meetings Availability for One Day
When one of our staff members calls out sick or on emergency leave, we would like to have a way to prevent them from getting any more meetings scheduled for that day. We used to use Calendly, and there was a way to change one person's availabili read more
Reply Idea Meetings
19 upvotes
6 Replies
RacheleCom
Member
January 24, 2023
Yes, we ask everyone to try to do that when they're going to be out, but if someone has to call out unexpectedly and doesn't have access to their Goog...read more
tom569039875678 on September 23, 2020
Allow users to be 'primary team member' of more than one team
Currently, a user can be a 'primary' member of only one team. The user can be added to other teams as an 'additional team member', but many team features are unavailable to these 'additional' users (see list of restrictions below). This is probl read more
Reply Idea Users & Teams & Permissions
188 upvotes
42 Replies
RacheleCom
Member
December 13, 2021
Yes, this is absolutely ruining our ability to use Teams alonside other important features. In real life, we have a Customer Success team, divide...read more
AlexisM on June 17, 2021
Need if / then branches map for Chatflows
As a Marketing Manager who creates and maintains my company's chatbots, it would be extremely timesaving for me to have a map (think workflow diagram) of the entirity of my chatflow's actions, where I can see how a bot's programmed conversation cont read more
Reply Idea Live Chat & Bots
20 upvotes
13 Replies
RacheleCom
Member
October 05, 2021
YES! Put differently, I wish the chatflow editor looked and functioned more similarly to the HubSpot workflow editor. They are essentially the same...read more
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