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CICE
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Member since ‎Oct 2, 2019
  • solutions
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  • Replies
    1
  • Upvotes Given
    13
  • Upvotes Received
    15
  • Ideas
    2

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Cathy Ice

I solve problems and remove barriers. Throughout my career, I have been driven by a need to find answers to the most perplexing issues affecting organizations – whether internal struggles or customer challenges. In my current role as CRM Program Director, I pull from my experience in sales and customer service to create efficiencies in the sales process and enable our organization to succeed. CRM System of Choice: HubSpot (I carry 10+ certifications for the system) Project Management System of Choice: Asana (Asana Together Ambassador) Focuses: +Automating the buyer’s journey and deal process +Automating account-based marketing campaigns +Aligning the sales, marketing and customer service teams +Creating process improvements +Providing real-time reporting to executive leadership during strategy meetings +Administering sales and marketing communications I support a fun work environment (in-person and virtually) as a founding member of ViaTech’s Community Committee. It is our goal to embody of core value of Community through engaging activities for our team members as well as service projects that allow our team members to give back to the surrounding community (ViaTech Gives Back). Outside of work, I am the proud mom of two young adults and three rescue fur-babies, as well as an avid traveler and baseball fanatic. I am also a highly dedicated board member and certified event coordinator for Night of Superstars, a Dallas-based children’s charity (details in the volunteer portion of my profile on LinkedIn).

Activity

BrittanyFessler on May 01, 2020
A feature that would be helfpul in terms of organization would be the ability to reorder conversations inboxes. Apparently, they are ordered by create date by default and there's no alternative. When monitoring and handling chats in multiple inboxes read more
24 upvotes
6 Replies
Participant
March 24, 2022
Any update on this? Is it on the roadmap? Something so simple, yet, would make a world of difference the the teams.
crystalking on June 29, 2021
One of the best ways to learn social media marketing is by implementing strategies and sharing ideas with other social media practitioners, just like you. That’s why we’re so excited to create this community of social media marketers to learn and read more
231 upvotes
3224 Replies
Participant
August 25, 2021
I am Cathy Ice (yes, Ice, send me all your comments, I love them). I am the CRM Program Director for ViaTech (technolgy industry) in Dallas, Texas. M...read more
bcg on July 31, 2019
Hi all! For those of us using Linkedin's Sales Navigator integration for Hubspot... We would like to be able to see 'Linkedin Inmails' and 'Linkedin Connect Requests' in the contact activity feed in Hubspot. We can currently initi read more
197 upvotes
55 Replies
Participant
January 20, 2021
Any updates on this add? We really need this 1) as contact history in the records and 2) as data metrics for team discussion and decision making on h...read more
CICE on October 05, 2020
It would be very helpful to see how many (and ultimately click out to a list) contacts are in which part of a sequence at any given time. I know that we can go to a list to see if someone is enrolled, but, at the list level, it doesn't show whic read more
2 upvotes
0 Reply
bcg on July 31, 2019
Hi all! For those of us using Linkedin's Sales Navigator integration for Hubspot... We would like to be able to see 'Linkedin Inmails' and 'Linkedin Connect Requests' in the contact activity feed in Hubspot. We can currently initi read more
197 upvotes
55 Replies
Participant
January 20, 2021
Any updates on this add? We really need this 1) as contact history in the records and 2) as data metrics for team discussion and decision making on h...read more
Matthias_ingeni on September 17, 2019
Hi In order to be able to interact more in an organization and to emphazise or celebrate I believe that it would be great to interact with a "like" button or "celebrate" button in the Notes section in the CRM sales. Compare to LinekdIn where you c read more
4 upvotes
2 Replies
Participant
September 22, 2020
Would love to have this option. Not every note or comment to a note in HubSpot requires verbiage in a reply. It would be nice to celebrate a note or ...read more
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