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JohnDrinane
Participant | Elite Partner
Participant | Elite Partner
Member since ‎Oct 2, 2019
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John Drinane

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troelsfeodor on September 07, 2017
Report on lead response time
We really need a simple way to report on the time to first contact for our MQLs. Ie. how quickly are they being contacted after they become an MQL, also known as lead response time. This could be really useful as part of the Sales Reporting with read more
Reply Idea Sales Reporting
85 upvotes
27 Replies
JohnDrinane
Participant | Elite Partner
January 11, 2021
@pille I believe you have to be on a Sales Pro/Enterprise plan. If you are you want to Navigate to Reports > Analytics Tools > Sales Analytic...read more
troelsfeodor on September 07, 2017
Report on lead response time
We really need a simple way to report on the time to first contact for our MQLs. Ie. how quickly are they being contacted after they become an MQL, also known as lead response time. This could be really useful as part of the Sales Reporting with read more
Reply Idea Sales Reporting
85 upvotes
27 Replies
JohnDrinane
Participant | Elite Partner
January 11, 2021
@pille I believe you have to be on a Sales Pro/Enterprise plan. If you are you want to Navigate to Reports > Analytics Tools > Sales Analytic...read more
amoa on February 10, 2020
Use clicks on Sales Documents as trigger (e.g. for workflow)
Especially in the latter stages of the sales process, we are sharing Sales Documents with leads quite extensively. Whereas the tracking and reporting on the Sales Document page itself is good - I can see a full list of who downloaded the document read more
Reply Idea Lists Sales Documents Sales Reporting Workflows
175 upvotes
39 Replies
JohnDrinane
Participant | Elite Partner
April 24, 2020
Also think this is a great idea! The work around my team does today is create a CTA that links to the document which can trigger a workflow. Do...read more
troelsfeodor on September 07, 2017
Report on lead response time
We really need a simple way to report on the time to first contact for our MQLs. Ie. how quickly are they being contacted after they become an MQL, also known as lead response time. This could be really useful as part of the Sales Reporting with read more
Reply Idea Sales Reporting
85 upvotes
27 Replies
JohnDrinane
Participant | Elite Partner
January 11, 2021
@pille I believe you have to be on a Sales Pro/Enterprise plan. If you are you want to Navigate to Reports > Analytics Tools > Sales Analytic...read more
AhsanArif on January 15, 2019
Lead Response Time - First Contact Date
We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to read more
Reply Idea Sales Reporting
121 upvotes
49 Replies
JohnDrinane
Participant | Elite Partner
January 29, 2020
Hey @BennyM That was an issue, I worked it out using Hubspot's webhook. Burried in the webhook code is a UNIX timestamp which gives you the time ...read more
AhsanArif on January 15, 2019
Lead Response Time - First Contact Date
We need to have a feature in Hubspot to measure Sales Response Time from when the lead is created and first contacted. Hubspot currently has Last Contact Date, however, the First Contact Date property is missing. It will be an excellent addition to read more
Reply Idea Sales Reporting
121 upvotes
49 Replies
JohnDrinane
Participant | Elite Partner
January 29, 2020
Hey @BennyM That was an issue, I worked it out using Hubspot's webhook. Burried in the webhook code is a UNIX timestamp which gives you the time ...read more
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