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MelindaNelson
HubSpot Employee
HubSpot Employee
Mitglied seit ‎Sep 9, 2019
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  • Antworten
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Melinda Nelson

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LindenDavies on September 26, 2020
Permission to see tracked / logged emails
Hello, We use the gmail integration to log/track mails in our teams. However, it became apparent that users have been able to see confidential email threads that are not related to their work/team/department. I believe this is because any logges Beitrag ansehen
Antworten Diskussion Extension Setup
5 Likes
3 Antworten
MelindaNelson
HubSpot Employee
Mai 04, 2021
Hi @gaastra60 , Thanks for following up! It's not possible to view the contact that is owned by another rep without having the ability to ed...Beitrag ansehen
Latchy on Juli 17, 2018
Add email to CRM record button
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e Beitrag ansehen
Antworten Idee Connected Email Sales Email Extensions & Add-Ins
222 Likes
94 Antworten
MelindaNelson
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...Beitrag ansehen
Latchy on Juli 17, 2018
Add email to CRM record button
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e Beitrag ansehen
Antworten Idee Connected Email Sales Email Extensions & Add-Ins
222 Likes
94 Antworten
MelindaNelson
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...Beitrag ansehen
RobbDillon on Juli 30, 2020
Can you save a task and not have it auto-complete?
the new interface automatically 'completes' a task when you save it. Can you turn this off?? Tasks aren't necessarily complete when you save. For example, if i have a prospect I am following up with, I will use notes section to track my activities Beitrag ansehen
Antworten Idee Tasks
6 Likes
12 Antworten
MelindaNelson
HubSpot Employee
März 15, 2021
Hi all, This is working as expected. It's designed to complete the task, but if you would like to create another task to follow up, you can se...Beitrag ansehen
MelindaNelson on Januar 25, 2021
Use a unique favicon per page
Hello friends! Melinda from HubSpot Support here! Favicons are set per domain as outlined here. If you would like to change the favicon per page within a subdomain, you can: In your HubSpot account, click the settings Beitrag ansehen
Antworten Diskussion Marketing Workaround
3 Likes
1 Antwort
DRAirey1 on Dezember 11, 2020
Email Tracking reporting false openings
If I leave Outlook running for a while, then go back and look at my 'sent' emails that are being tracked, I start getting messages that they've been 'Opened' when it's me that's doing the opening. Last night, after sending several introductory Beitrag ansehen
Antworten Diskussion Email Deliverability
0 Likes
5 Antworten
MelindaNelson
HubSpot Employee
Januar 08, 2021
Hi @DRAirey1 , I spoke to the backend team about this, and they have not received reports of this behavior before. To help us troubleshoot furthe...Beitrag ansehen
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