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MelindaNelson
HubSpot Employee
HubSpot Employee
Member since ‎Sep 9, 2019
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  • Replies
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  • Upvotes Given
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  • Upvotes Received
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Melinda Nelson

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Latchy on July 17, 2018
Add email to CRM record button
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e read more
Reply Idea Connected Email Sales Email Extensions & Add-Ins
224 upvotes
95 Replies
MelindaNelson
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...read more
Latchy on July 17, 2018
Add email to CRM record button
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e read more
Reply Idea Connected Email Sales Email Extensions & Add-Ins
224 upvotes
95 Replies
MelindaNelson
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...read more
RobbDillon on July 30, 2020
Can you save a task and not have it auto-complete?
the new interface automatically 'completes' a task when you save it. Can you turn this off?? Tasks aren't necessarily complete when you save. For example, if i have a prospect I am following up with, I will use notes section to track my activities read more
Reply Idea Tasks
6 upvotes
12 Replies
MelindaNelson
HubSpot Employee
March 15, 2021
Hi all, This is working as expected. It's designed to complete the task, but if you would like to create another task to follow up, you can se...read more
MelindaNelson on January 25, 2021
Use a unique favicon per page
Hello friends! Melinda from HubSpot Support here! Favicons are set per domain as outlined here. If you would like to change the favicon per page within a subdomain, you can: In your HubSpot account, click the settings read more
Reply Discussion Marketing Workaround
3 upvotes
1 Reply
Neal on September 05, 2019
Apply line break formatting in to personalisation tokens in email
With personalisation tokens we can inset text into emails based on the relevant contact, company etc data. However at the moment if you have a multi line text field with line breaks and paragraphs, this formatting will show correctly in HubSpot on read more
Reply Idea Marketing Emails
63 upvotes
32 Replies
MelindaNelson
HubSpot Employee
December 17, 2020
That is correct @ArnaudP . This isn't something that's available for marketing emails at the moment. It only works for internal notification emails....read more
Neal on September 05, 2019
Apply line break formatting in to personalisation tokens in email
With personalisation tokens we can inset text into emails based on the relevant contact, company etc data. However at the moment if you have a multi line text field with line breaks and paragraphs, this formatting will show correctly in HubSpot on read more
Reply Idea Marketing Emails
63 upvotes
32 Replies
MelindaNelson
HubSpot Employee
December 17, 2020
That is correct @ArnaudP . This isn't something that's available for marketing emails at the moment. It only works for internal notification emails....read more
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