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MelindaNelson
HubSpot Employee
Member since ‎Sep 9, 2019
  • solutions
    9
  • Replies
    40
  • Upvotes Given
    46
  • Upvotes Received
    90
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Melinda Nelson

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Activity

LindenDavies on September 26, 2020
Hello, We use the gmail integration to log/track mails in our teams. However, it became apparent that users have been able to see confidential email threads that are not related to their work/team/department. I believe this is because any logges read more
5 upvotes
3 Replies
HubSpot Employee
May 04, 2021
Hi @gaastra60 , Thanks for following up! It's not possible to view the contact that is owned by another rep without having the ability to ed...read more
Latchy on July 17, 2018
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e read more
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...read more
Latchy on July 17, 2018
I would like to see an enhancement that enable being able to capture inbound emails in HubSpot with an "Add Email" button, similar to what Salesforce already has in place for MS Outlook desktop and Office 360. The current Hubspot method to capture e read more
HubSpot Employee
April 21, 2021
Hi @OPeters , Thanks for clarifying! The only option would be to manually log it. Thanks, Melinda | (She/Her) Customer Su...read more
RobbDillon on July 30, 2020
the new interface automatically 'completes' a task when you save it. Can you turn this off?? Tasks aren't necessarily complete when you save. For example, if i have a prospect I am following up with, I will use notes section to track my activities read more
6 upvotes
12 Replies
HubSpot Employee
March 15, 2021
Hi all, This is working as expected. It's designed to complete the task, but if you would like to create another task to follow up, you can se...read more
MelindaNelson on January 25, 2021
Hello friends! Melinda from HubSpot Support here! Favicons are set per domain as outlined here. If you would like to change the favicon per page within a subdomain, you can: In your HubSpot account, click the settings read more
DRAirey1 on December 11, 2020
If I leave Outlook running for a while, then go back and look at my 'sent' emails that are being tracked, I start getting messages that they've been 'Opened' when it's me that's doing the opening. Last night, after sending several introductory read more
HubSpot Employee
January 08, 2021
Hi @DRAirey1 , I spoke to the backend team about this, and they have not received reports of this behavior before. To help us troubleshoot furthe...read more
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