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porschelau
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Member since ‎Sep 6, 2019
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Herschel on May 09, 2019
Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more
Member
June 21, 2022
No reason for the conversation and associated ticket to have a different owner as well. Would be very usefull to be able to assign the ticket owner ...read more
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