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camiladuarte
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Member since ‎Sep 6, 2019
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Camila Duarte

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camiladuarte on September 06, 2019
Hubspot Feature Questions
Good afternoon, I have some questions regarding the functionality of hubspot tickets, below: - Is it possible to implement SLA / OLA within the tool to monitor the timing of each ticket and thus also place alerts? (Example: If the SLA term is 5 read more
Reply Discussion Tickets
1 upvote
4 Replies
camiladuarte
Participant
September 12, 2019
Thanks for the feedback @jennysowyrda , The 2 questions I asked after the SLA about measuring staff time is also not possible due to their absen...read more
Solved
camiladuarte on September 06, 2019
Hubspot Feature Questions
Good afternoon, I have some questions regarding the functionality of hubspot tickets, below: - Is it possible to implement SLA / OLA within the tool to monitor the timing of each ticket and thus also place alerts? (Example: If the SLA term is 5 read more
Reply Discussion Tickets
1 upvote
4 Replies
camiladuarte
Participant
September 12, 2019
Thanks for the feedback @jennysowyrda , The 2 questions I asked after the SLA about measuring staff time is also not possible due to their absen...read more
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