• Help Desk reporting gives you real-time visibility into your support operation without the manual work. Ask our experts about which metrics matter most! AMA Dec 8-12.

    Ask us anything

Profile

kwilhelme
Contributor | Diamond Partner
Member since ‎Jun 7, 2017
  • solutions
    0
  • Replies
    11
  • Upvotes Given
    41
  • Upvotes Received
    95
  • Ideas
    4

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Kelly Wilhelme

I work with B2Bs, managing Weidert Group's marketing efforts. Through my past experience as an inbound marketing consultant on our client service team and, prior to that in financial services communication, I have a deep understanding of complex businesses and a desire to help them grow. I love communication strategy, marketing operations, content creation, employee ownership, and of course, the oxford comma.

Activity

Contributor | Diamond Partner
November 14, 2025
Second this! (Or apparently 152nd this!) It's not just about ability to have different agents by business units, but as someone mentioned above, if y...read more
Contributor | Diamond Partner
August 06, 2025
Curious if you've seen any stats or studies on the public's opinions of AI-generated videos that come from brands (I know they're an entertaining thi...read more
Contributor | Diamond Partner
June 03, 2025
Hello, Is it possible to set up Customer Agent on a Knowledge Base if that KB is restricted to a list membership? Also, to help control Hub...read more
Contributor | Diamond Partner
March 07, 2025
Yeah, um, how do you even get to Blog Analytics like you used to now? I haven't found a good way. Do you have to create a brand new Dashboard for thi...read more
kwilhelme on February 11, 2025
It would be really great if we had the ability to name soical post drafts. I work at a B2B company where a lot of social posts get put in draft mode and it would make it a lot easier for the team to review if we could name the social posts in draft read more
0 upvote
0 Reply
Contributor | Diamond Partner
February 11, 2025
1000% this would be helpful. The name could default to an (AI!) summary of the post or just be a preview of the post, but if we could name them thing...read more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.

Following

  • Most Valuable Member | Platinum Partner
Community Badges