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SPatrick
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Member since ‎Sep 2, 2019
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Shawn Patrick

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basil on July 17, 2019
ToC Table of Contents for Knowledge Base Articles
Would be cool if you would autogenerate a ToC of knowledge base articles from the paragraph headings without wasting too much screen real estate. Maybe an option to toggle on and off? Or a sticky box that scrolls with you? Especially for longer arti read more
Reply Idea Knowledge Base
107 upvotes
28 Replies
SPatrick
Participant
March 13, 2024
We moved away from HubSpot over 2 years ago. You want a rock solid knowledgebase, check out Document360 . I've been using it for years and love it...read more
basil on July 17, 2019
ToC Table of Contents for Knowledge Base Articles
Would be cool if you would autogenerate a ToC of knowledge base articles from the paragraph headings without wasting too much screen real estate. Maybe an option to toggle on and off? Or a sticky box that scrolls with you? Especially for longer arti read more
Reply Idea Knowledge Base
107 upvotes
28 Replies
SPatrick
Participant
March 13, 2024
We moved away from HubSpot over 2 years ago. You want a rock solid knowledgebase, check out Document360 . I've been using it for years and love it...read more
basil on July 17, 2019
ToC Table of Contents for Knowledge Base Articles
Would be cool if you would autogenerate a ToC of knowledge base articles from the paragraph headings without wasting too much screen real estate. Maybe an option to toggle on and off? Or a sticky box that scrolls with you? Especially for longer arti read more
Reply Idea Knowledge Base
107 upvotes
28 Replies
SPatrick
Participant
March 13, 2024
We moved away from HubSpot over 2 years ago. You want a rock solid knowledgebase, check out Document360 . I've been using it for years and love it...read more
basil on July 17, 2019
ToC Table of Contents for Knowledge Base Articles
Would be cool if you would autogenerate a ToC of knowledge base articles from the paragraph headings without wasting too much screen real estate. Maybe an option to toggle on and off? Or a sticky box that scrolls with you? Especially for longer arti read more
Reply Idea Knowledge Base
107 upvotes
28 Replies
SPatrick
Participant
March 13, 2024
We moved away from HubSpot over 2 years ago. You want a rock solid knowledgebase, check out Document360 . I've been using it for years and love it...read more
Solved
SPatrick on October 10, 2019
Live Chat API Identify
I'm attempting to identify our logged in users with zero success. I've read the docs and numerous community post to find no solution as of yet. Below is the current code with a generic email for testing purposes only. You can find our testing sta read more
Reply Discussion Developer tools
0 upvote
3 Replies
SPatrick
Participant
October 11, 2019
Wendy, Thanks for taking the time to do a thorough test. It was our office IP address that was excluding from traffic. Thanks again!
Solved
SPatrick on October 10, 2019
Live Chat API Identify
I'm attempting to identify our logged in users with zero success. I've read the docs and numerous community post to find no solution as of yet. Below is the current code with a generic email for testing purposes only. You can find our testing sta read more
Reply Discussion Developer tools
0 upvote
3 Replies
SPatrick
Participant
October 11, 2019
Wendy, Thanks for taking the time to do a thorough test. It was our office IP address that was excluding from traffic. Thanks again!
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