The head of HR at my company recently asked me if there were any tools in Hubspot for her department to use. Specifically she was looking at a way to track vacation hours, but I'm sure she would be interested in other ways options too. At this point read more
As Hubspot is also covering services, it would be nice if we had a way of publishing alerts on top of every knowledge base article or even on top of every website (e.g. critical outtage or safety risk updates). How that looked in Zendesk (let us cho read more
We have many scripts and calls that can have a number of outcomes. I would like to be able to click on the appropriate scenario during the call to take me to the next playbook that follows my script. Otherwise I feel like the playbook is lengthy.