HubSpot Product Team
Member since ‎Aug 30, 2019
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Vijay Vadlamani

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RLesueur4 on September 26, 2022
Hello team, I was wondering whether the Inbox and Messages API can now be used to import past chat or conversations from other tools such as Intercom or Salesforce Service Hub ? Would this be possible throught this endpoint ? Many t read more
HubSpot Product Team
September 30, 2022
Hey @RLesueur4 , I'm the product lead on the team. If I am being honest, this is the first time I am hearing of this use case and I'd love to more
GustavoPeluzzo on August 03, 2022
Hi there. I'm trying to integrate my desktop native chat application with the hubspot inbox. However, it seems that there's no way of creating new channels or threads via the conversation API. Is there a way to make this integration pos read more
0 upvote
4 Replies
HubSpot Product Team
August 03, 2022
Hi Gustavo - Our current APIs don't support this use case but that is something we are interested in building. Would you be interested in hopping on more
michaelpowens on February 17, 2017
There should be a way to set the default font and font size in the Email client within the CRM?
107 Replies
HubSpot Product Team
June 28, 2022
@Stefan_PSV - We are aware of this issues and plan to address this in the near term once the team completes some infrastructure projects that are more
niederberger on June 01, 2022
Hello Together. I try to integrate WhatsApp Business with the Conversation Inbox but as it seems there is no way yet as I'm not able to creat a new threat over the API, right? Would it be possible over webhooks, I guess not? What I just saw, is read more
1 upvote
8 Replies
HubSpot Product Team
June 21, 2022
Hello! Sorry for the late reply here. Our APIs currently don't support the ability to add new channels via APIs but this is something we are more
simonsmith on January 26, 2018
Currently, there is no Conversations API. This makes it difficult to add functionality that we've built for other HubSpot components. Specifically, I'm looking to pull all messages from HubSpot, track how many we get each day, and classify them by t read more
38 Replies
HubSpot Product Team
March 09, 2022
Hello everyone, These APIs are now in Public beta. Please view the API documentation here - more
mgombe on August 20, 2018
It would be benefitial to be able to export conversations to analysis efectivity and contact of my company with the clients.
21 Replies
HubSpot Product Team
March 04, 2022
Hey everyone - I'm the product manager on the team. We have Conversations APIs that you can use to extract message content and relevant metadata more
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