vvadlamani

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HubSpot Product Team

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Vijay Vadlamani

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vvadlamani

HubSpot Product Team

July 18, 2025

Reply to Close Knowledge Gaps when fixed in Customer Agent

Hi, This is Vijay on the customer agent product team. We shipped the ability to resolve gaps recently. Thank you for the feedback. Closing this ide...read more

vvadlamani

HubSpot Product Team

June 03, 2025

Reply to [Closed AMA] Ask Us Anything about HubSpot Credits | June 2-5, 2025

Hello -- This is Vijay from the Customer Agent product team. Yes, you can setup the agent in specific web pages or specific list via the targe...read more

vvadlamani

HubSpot Product Team

August 29, 2023

Reply to Ability to send chat responses as email replies, if customer has left the chat

This feature was delivered more than an year ago. In the conversations Inbox, you can switch from Chat to Email and continue the conversation. You ca...read more

vvadlamani

HubSpot Product Team

August 07, 2023

Reply to Integrate SMS texts with Conversations

Hey everyone - We are planning to add SMS into the Conversations Inbox. Would love to hop on a call to to learn more about your expectations. Please ...read more

vvadlamani

HubSpot Product Team

July 21, 2023

Reply to Hubspot Chat in Mobile App

Hey everyone - A quick update here. We are in early stages of evaluating this idea. I am looking to learn a little bit about expectations around the ...read more

vvadlamani

HubSpot Product Team

September 30, 2022

Reply to Importing past chat/conversations history

Hey @RLesueur4 , I'm the product lead on the team. If I am being honest, this is the first time I am hearing of this use case and I'd love to ...read more

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