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JMKramer
Member | Diamond Partner
Member since ‎Aug 16, 2019
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Jenna Kramer

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CPSCB on August 25, 2020
Use Case: Our support team rotates who handles incoming Conversations and Tickets. In the Conversation inbox, we can automate assignment round robin style to allow multiple agents to work a given inbox while ensuring no Conversations slip through read more
20 upvotes
10 Replies
Member
August 21, 2022
Honestly it's completely insane to me that this isn't just a basic function of HubSpot. This is a very rudimentary feature of any other support desk....read more
jyeko on August 18, 2017
There should be an easy way to copy a contact so you can add multiple contacts with the same information as someone already in your contact list.
22 upvotes
29 Replies
Member
January 24, 2022
I waste so much time re-entering all the data into a new contact when i already have this information under another contact. It's pretty simple - al...read more
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