HubSpot should roll this out for all object types (company, deal, ticket, and custom objects) since it's only available for contact-based workflows. ...Leia mais
Currently, there is no way to bulk import knowledge base articles to HubSpot via a CSV or Excel file. For businesses that don't currently host their knowledge base on Zendesk, Freshdesk, Intercom, or Helpscout, it would be great if there was an alte Leia mais
There should be a way to automatically route chats to specific team members based on a set schedule. For example, our agency has a client with a very specific schedule for "manning" their chat because they have a fairly small team. Here's what their Leia mais
Currently, there is no way to bulk import knowledge base articles to HubSpot via a CSV or Excel file. For businesses that don't currently host their knowledge base on Zendesk, Freshdesk, Intercom, or Helpscout, it would be great if there was an alte Leia mais
There should be a way to automatically route chats to specific team members based on a set schedule. For example, our agency has a client with a very specific schedule for "manning" their chat because they have a fairly small team. Here's what their Leia mais