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AnthonyBell
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Member since ‎Aug 13, 2019
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AnthonyBell on August 13, 2019
Workflows to auto merge???
Does anyone have any workflows that can automatically merge a contact that comes in? Or any ideas how to make sure known customers that chat in, opt in, etc automatically set a lifecycle stage?
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11 upvotes
7 Replies
AnthonyBell
Member
August 14, 2019
We found a few internal processes that we can correct. But we are having a lot of current customers chat in or create tickets from our support page u...read more
Solved
AnthonyBell on August 13, 2019
Workflows to auto merge???
Does anyone have any workflows that can automatically merge a contact that comes in? Or any ideas how to make sure known customers that chat in, opt in, etc automatically set a lifecycle stage?
Reply Discussion Contacts
11 upvotes
7 Replies
AnthonyBell
Member
August 14, 2019
We found a few internal processes that we can correct. But we are having a lot of current customers chat in or create tickets from our support page u...read more
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