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Suzanne Smith

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btrowbridge on August 20, 2021
Five years in, I still love working remotely. Here at eComEngine , we've been 100% virtual since the company was founded. But for many employees, the COVID-19 pandemic caused in-person work to shift to remote. Now, 74% of workers expect read more
3 Replies
August 24, 2021
Great article, @btrowbridge ! I definitely need these reminders to make working from home a sustainable thing.
jbogaert on April 21, 2021
Thank you so much for joining the webinar! We hope you took away some interesting learnings. Please share what you thought of the event or leave any questions you may have for the panelists in the comment section below. About the event read more
HubSpot Moderator
May 20, 2021
Hi everyone! Because we weren't able to answer all your questions live during the Webinar, we've decided to create an FAQ page here in the more
eComEngine_Suz on March 11, 2021
I would like to be able to send alerts based around all objects at once via workflows, specifically based on checking if an action is not happening. For example, I have some usage data fields syncing from our database into HubSpot deals. I read more
1 Reply
March 11, 2021
Upvoting my customer's idea 🙂
eComEngine_Suz on March 03, 2021
Similar to the way CTA and forms work, the CSAT/NPS web survey and all feedback surveys should be available to show on external web pages. This would be tremendous for HubSpot so that Product Teams and Customer Success Teams could gauge satisfaction read more
1 Reply
October 12, 2021
YES!!! Allow NPS surveys to pop up on specific pages (liked offered in satisfaction surveys) rather than just email delivery.
vhorsen on July 17, 2020
We currently have CSAT surveys send based on a deal close date. So for example 20 days after their deal close date they receive a survey. They receive a different survey after 6 months. I want to make sure they receive these surveys for EACH dea read more
1 upvote
7 Replies
June 24, 2021
As some distance as i recognize it, most effective the respondents that replied the survey completly are shown in hubspot. Maybe this is the cause more
WillJD on January 19, 2021
We want to send a customer satisfaction survey by email every time one of our agents makes a proactive call and logs this on the contact's record. I can't see any way of triggering this off of calls being logged or even for the agent to manually read more
1 upvote
3 Replies
March 03, 2021
we implemented a similar workaround so that recipients could re-enroll and take the survey every time they are eligible.
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