Pasting a screenshot into the chat window is a huge way of how we help our customers. I'd really love to see that ability added. Attaching a file or linking to a document adds unnecessary steps that make it harder for our support team to provide t Leer más

Please set up the ability to restrict access by password to articles in the knowledge base/categories. This would allow for users to create internal knowledge bases that would not be public facing. It gets around having to custom code a webpage so Leer más