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NinaKovari
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Membre depuis ‎juil. 29, 2019
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  • Mentions J'aime obtenues
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Aprillava le Mai 11, 2021
Bulk Form Edit
It would be great if there could be a way developed to 'bulk edit' forms. For example, we recently had someone leave the company who was attached to many of our forms (and yes, there is a danger in adding a person vs. a distribution inbox - this was Lire la suite
Répondre Idée Forms
51 Mentions J'aime
12 Réponses
NinaKovari
Contributeur
Août 03, 2021
We have just had the same thing happen. We have close to 70 forms and I don't know which of those the former employee was included on, not to mention...Lire la suite
NinaKovari le Juin 24, 2021
Chatflow Internal Display
Right now the way the chat bot is set up is not exactly intuitive. The linear set up gets confusing when creating chatflows that have lots of options. It'd be easier if it were set up similarly to how the workflows are set up so you can see all your Lire la suite
Répondre Idée Live Chat & Bots
0 Mention J'aime
0 Réponse
claw le Décembre 20, 2018
Create folders in Conversations Inbox to organize threads
Hi Team, just a quick suggestion here 🙂 It can get slightly messy when there are too many messages in our Conversations - Inbox Tool, it would be a great idea if we can create "folders" on the left pane and so we can drag and drop like email clie Lire la suite
Répondre Idée Conversations
175 Mentions J'aime
59 Réponses
NinaKovari
Contributeur
Mai 21, 2021
I agree! This would be very useful for us as well
lindsayroseryan le Février 16, 2018
Log visitors IP address immediately in chat
Other messaging tools capture the end user's IP address immediately when they initiate a conversation with a representative. This is a valuable piece of information the ensures that the customer has the best experience possible. There are Lire la suite
Répondre Idée Conversations
95 Mentions J'aime
44 Réponses
NinaKovari
Contributeur
Mars 29, 2021
This would be a phenomenal idea, right now our sales team ends up replying to visitors and often times never getting a reply back beacuse the visitor...Lire la suite
NinaKovari le Mars 04, 2021
Filter Transactional Emails
Right now in the Marketing Email tab transactional/single send API emails are being labeled as Automated emails, however, when filtering for Automated emails, they do not appear. Currently there is no filter for transactional/API emails, which makes Lire la suite
Répondre Idée Marketing Emails
24 Mentions J'aime
8 Réponses
NinaKovari le Février 15, 2021
More variability with permissions
It would be useful to have varying levels of admin access particularly. Right now my company is working to set up API connections between hubspot and our website and I've had to give the engineers full Super Admin privelages, which really isn't nece Lire la suite
Répondre Idée Account Settings
0 Mention J'aime
0 Réponse
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