We just had a client say they thought we were scammers because the email they received didn't have a company signature. It would be funny if it wasn'...read more
As we approach the 4-year anniversary of this idea being submitted, I'm pretending to be thankful that HubSpot has released a raft of new features, n...read more
Yes, please. We've had many "orphaned" tickets because they failed to enrol in workflows due to a merge. HubSpot devs, see your support ticket # 1285...read more
Hi @Jaycee_Lewis , It's like banging my head against a brick wall in this forum.... where to from here? Support say use the forum and the forum us...read more
Hi @Jaycee_Lewis , Are you still the Developer Community Manager? If not, could you tag the person who has taken your role so we can get moving on...read more
Hi @Jaycee_Lewis , Are you still the Developer Community Manager? If not, could you tag the person who has taken your role so we can get moving on...read more
Hi team, One of our users had four meeting links as a paid Sales and Service Hub user. We downgraded the user to a free user which only entitles them to one meeting link. When we realised and restored them to a paid user the meeting links f read more
Tickets created by a user submitting a form fail to show the message from the client in the ticket activity. The issue is this: 1) The conversation inbox shows a summary of the form, but; 2) The ticket fails to show anything in "email" or "c read more
Hi team, We BCC emails to HubSpot using the BCC Address (Outgoing) as mentioned in this article:
https://knowledge.hubspot.com/settings/log-email-in-your-crm-with-the-bcc-or-forwarding-address
Currently, for those emails to be logged, read more
The "Associated with X records" link that appears on contacts, tickets etc. should allow you to click through to the associated record/ Currently, you can see the associated records, however, there is no way to click through to them: read more
We have a CSAT survey set up: https://knowledge.hubspot.com/customer-feedback/create-and-send-customer-satisfaction-surveys We would like to get the analytics via API. Can someone please point me to the appropriate endpoint? Zendes read more
ACTUAL RESULT: If an email from a shared inbox conversation is already associated to a ticket and you manually associate it to another ticket then reply to the email from the shared inbox address it will link the conversation to the new tick read more