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abiblu
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Member since ‎Jul 22, 2019
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  • Upvotes Given
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  • Upvotes Received
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abiblu on February 26, 2022
STEPS TO REPRODUCE 1. Create a ticket 2. Associate two contacts to the ticket 3. Create an email from the ticket to both contacts 4. Reply All to the email from one of the contact's email accounts (e.g. from outside HubSpot). It is imperative read more
5 upvotes
3 Replies
Participant
August 21, 2022
I just discovered this issue caused us to miss multiple new tickets. Very important to have this addressed.
Solved
RichardG on April 30, 2019
Hi there I was hoping someone could help me. We create multiple tickets for certain companies and individuals and being able to see all of these from the contact screen is very helpful. However, we do not want to see emails, notes and other detail read more
0 upvote
6 Replies
Contributor
February 27, 2022
Hi team, After contacting HubSpot about this exact issue they pointed me to this discussion as a reference and said: However, we are always look...read more
abiblu on February 26, 2022
STEPS TO REPRODUCE 1. Create a ticket 2. Associate two contacts to the ticket 3. Create an email from the ticket to both contacts 4. Reply All to the email from one of the contact's email accounts (e.g. from outside HubSpot). It is imperative read more
5 upvotes
3 Replies
Participant
August 21, 2022
I just discovered this issue caused us to miss multiple new tickets. Very important to have this addressed.
jmoss on February 14, 2020
When using snippets in emails, it would be great to filter by team, job function, indivitual, etc. I currently have to scroll through a long list of snippets created by others in order to find the ones that pertain to me. We are working on cre read more
11 upvotes
10 Replies
Member
July 26, 2022
Any update on this? This would be great...
CristianP on October 27, 2017
The Text Limitation - As you're aware there is a limitation in how much text you can include in the body of a snippet. This is disappointing as there may be paragraphs you send quite often that don't necessarily qualify to be a template. For exampl read more
139 upvotes
96 Replies
Contributor
February 13, 2022
Hi all, I have some unfortunate news. I contacted HubSpot support and they said: > With the 2020 limit increase from 500 to 2,500 characters,...read more
DerrickCameron on June 22, 2020
At present, if you reply by email to a Ticket from the Ticket page, using the Shared Team Email address, HubSpot does not add the Team Signature. However, it does add the Team Signature if you respond to a Ticket from within the Conversation I read more
91 upvotes
38 Replies
Member
September 05, 2022
for us also... its a nice option to send emails out of deal directly to the customer, but its useless if there is no signature added automaticly. its...read more
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