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james_
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Member since ‎Jul 19, 2019
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  • solutions
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  • Replies
    3
  • Upvotes Given
    13
  • Upvotes Received
    59
  • Ideas
    1

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Activity

troelsfeodor on May 04, 2017
Handle inbound / incoming calls in HubSpot
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
Reply Idea Calling
494 upvotes
142 Replies
james_
Participant
August 26, 2021
@KDupont THANK YOU for pointing the Zoom Phone functionality out for launching an external app or URL for incoming calls. It looks like this was add...read more
troelsfeodor on May 04, 2017
Handle inbound / incoming calls in HubSpot
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
Reply Idea Calling
494 upvotes
142 Replies
james_
Participant
August 26, 2021
@KDupont THANK YOU for pointing the Zoom Phone functionality out for launching an external app or URL for incoming calls. It looks like this was add...read more
troelsfeodor on May 04, 2017
Handle inbound / incoming calls in HubSpot
We currently have to use a service like Aircall to handle the inbound calls, which is not ideal. When you do the outbound calling from Hubspot it would make sense to also be able to handle the inbound calls and get them properly tracked, recorded, e read more
Reply Idea Calling
494 upvotes
142 Replies
james_
Participant
August 26, 2021
@KDupont THANK YOU for pointing the Zoom Phone functionality out for launching an external app or URL for incoming calls. It looks like this was add...read more
james_ on April 06, 2021
Contact Properties - "Contact last modified by" and/or "Contact last contacted by"
We need a contact property that specifies the Hubspot user who last modified a contact record. An even better property would be "Contact last contacted by", which would require that the Hubspot user either emailed, called, or had a conversation read more
Reply Idea Properties
52 upvotes
11 Replies
claw on December 20, 2018
Create folders in Conversations Inbox to organize threads
Hi Team, just a quick suggestion here 🙂 It can get slightly messy when there are too many messages in our Conversations - Inbox Tool, it would be a great idea if we can create "folders" on the left pane and so we can drag and drop like email clie read more
Reply Idea Conversations
175 upvotes
59 Replies
james_
Participant
September 23, 2020
We should be able to set rules to filter conversations to specific folders, i.e. email sent from 'xyz.com' domain, filter the email to the 'xyz.com' ...read more
Mmccarthy on January 17, 2020
Zoom Phone calling integration
I would like to use ZoomPhone to call natively from within Hubspot.
Reply Idea Calling Integrations
125 upvotes
82 Replies
james_
Participant
July 24, 2020
+1 Definitely need this. A call pop showing a preview or link to the contact record in Hubspot for calls that come through Zoom Phone would solve a l...read more
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