Member since ‎Jul 19, 2019
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Cristina Chaplin

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samglenn on January 06, 2022
When we have an employee leave or change positions, we're constantly chasing our tail to try and remember which workflows we had them identified as an "assigned user" in (contact owner assignee, task assignee, on an assignee rotation, etc.). It read more
August 09, 2022
Definitely a must! When you delete a user you can see the assigned records, but if they change roles this doesn't happen. We can see this more
cristina-psious on July 25, 2022
We are a company that works in two languages and so we have 2 chatbots in these 2 languages. To cover our bases though, we have an Unknown language chatbot too. In this chatbot, the client can choose their language in the first question and then pro read more
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AlexisM on June 17, 2021
As a Marketing Manager who creates and maintains my company's chatbots, it would be extremely timesaving for me to have a map (think workflow diagram) of the entirity of my chatflow's actions, where I can see how a bot's programmed conversation cont read more
8 Replies
June 03, 2022
PLEASE! The chatflow editor is confusing and not user friendly at all! All it needs is to look like the workflows editor and then you can easily more
elewis on September 15, 2020
I see that you can connect Live Chat to your Slack instance and have chats ping over to a specified channel where you can chat with a prospect/customer from Slack and not have to do it from Conversations. It'd be great to include chats from Chat Bot read more
1 Reply
June 03, 2022
This improvement would be great. Before we used the chatbots all our new Live chats notified the support team in slack so the first available agent more
LoraBergeron on June 18, 2021
I have several sections that I use over and over again. I saw the new Saved Sections feature and was very excited until I tried to use a save section and it wasn't an exact copy of the original section (Smart rules weren't saved). Make the Saved S read more
10 Replies
February 28, 2022
YES PLEASE! This again is a simple thing that would lighten the workload for those of us who have many emails in workflows and don't want to waste more
DiegoPI on June 11, 2018
It would be great to be able to change the default meeting reminder email or meeting booked email when creating a scheduling page. The minor customization allowed in the form of additional unformtted text is not enough. It would also be great to be read more
282 Replies
December 04, 2020
+1 Completely agree! To point out too that the translation of the original message is obviously from English to other languages and it shows I'm more
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