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Msyvrais
Key Advisor
Member since ‎May 16, 2019
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  • Upvotes Given
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  • Upvotes Received
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Melissa Syvrais

Positive and optimistic, a go-getter, willing and adaptable, forward thinking, analytical and logical. I have a very curious mind, always pushing to do better. My objectives are to improve efficiency and provide as much knowledge and/or insight I can to my team. Always striving to do better, to grow and build meaningful relationships with those that I meet and work closely with, going above and beyond to help my team succeed brings me great pride. I very much value the close working relationships I build through networking and connecting with others.

Activity

Msyvrais on March 10, 2023
Currently, we cannot report on a single value from a property that is a multiple checklist property without seeing every other value in that pick list. Example: Customer # - a customer's past attended events. Customer 1 - 2023 TRADE read more
Msyvrais on March 08, 2023
Allow us to select additional drill down filters under media plays. Example: Has completed Media Play + Title: is/contains any of/etc. + (Do not restrict this to prepopulated lists, allow free text to segment like videos. OR add the ability to read more
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Msyvrais on February 28, 2023
When copying a value from one property to the other, both properties must contain ALL values present in the other. This is a major roadblock for example, Property A hosts a short list of current tradeshows we are attending for accurately ide read more
1 upvote
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EvanS on June 28, 2017
As a sales organization, we tie everything back into Salesforce. Love the messages feature, but we have no mechanism to pull chat logs or chat metadata into Salesforce at this time. A mechanism to pull this data into Salesforce would be read more
78 upvotes
25 Replies
Key Advisor
February 10, 2023
Currently I create a task with a workflow that grabs all the relevant information from our chatbot properties and fire that over to salesforce and the...read more
seobrien on November 29, 2016
The Sales CRM functions more as intended for lead capture from a web form where one email would be provided to create the contact record. You're thinking in terms of the CRM as a Sales and Marketing tool, which it is, but it's also just a CRM: C read more
579 upvotes
143 Replies
Key Advisor
February 08, 2023
I saw this within user defaults. This would be great if we can assign that notification to one person and not the contact owner. Exmple our salesforc...read more
caroline_at_hv on May 17, 2017
Looking to create a report using the create date of a property or date the property is changed, which can be found in the history of the property, as one of the metrics for the report. A report that will give me the number of deals that were read more
Key Advisor
February 03, 2023
Hi NadiaBrown, I hate to offer the suggestion because it’s just another workaround and bandaid to this issue but you can create a custom property fiel...read more
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