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sferreira
HubSpot Employee
HubSpot Employee
コミュニティー参加日： ‎2 8, 2019
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  • ベストアンサー数
    10
  • 件の返信
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  • いいね！した数
    111
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    50
  • ご意見・ご提案
    0

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Sebastian Ferreira Zuniga

I'm a Customer Success Manager at HubSpot, helping millions of organizations how to grow better by giving tool best practices, advise on inbound methodology, and other quick wins!

アクティビティ

k_intello 10月 09日, 2020
Ability to Average NPS Rating by Company
We'd like to see the average NPS score per Company based on the Contacts' responses. Currently there is no way to see this in the platform or to calculate it via automation. Secondarily, because NPS is stored as a dropdown it doesn't play well with 続きを読む
返信 アイデア Feedback Surveys
21 いいね！
2 コメント
sferreira
HubSpot Employee
6月 02日, 2021
Hi Team, just giving +1 to this idea. Currently, we get average NPS on a contact level, thing is: this is a dropdown select property. Which means w...続きを読む
TiphaineCuisset 2月 01日, 2021
📌La discussion du moment: votre fonctionnalité préférée
Bonjour à tous! En cette nouvelle année 2021, nous allons commencer de nouvelles discussions avec vous sur des thèmes variés: HubSpot, cycle inbound et plus encore 🙂 La première discussion du moment est la suivante: Quel est votre out 続きを読む
返信 ブログ Annonces Discussion
0 いいね！
6 コメント
sferreira
HubSpot Employee
2月 04日, 2021
Merci @TiphaineCuisset super initiative 🙂 Mon favori c'est l'outil de Lead Scoring Il permet de qualifier en back-end et de manière retroact...続きを読む
解決済み
HubSpotUser2020 9月 10日, 2020
Email tracking not working?
Hello all, loving the ability to track when an email has been opened/read but it doesn't seem to work? Have sent out 10 test emails, many have been opened and replied to but under Notifications they still show as "Sent" only. Email tracking seems to 続きを読む
返信 ディスカッション
1 いいね！
19 コメント
sferreira
HubSpot Employee
12月 09日, 2020
Hi @SeaShellDigital , when you write an email from the CRM, you automatically track/log that email, I was referencing the Track and Log options fro...続きを読む
Dan1 12月 02日, 2020
What is HubSpots favorite features inside their CRM?
Hi All, I woke up the other day, after some deep dreams about our HubSpot setup (We've all been there) and into my head came the question "I wonder which features HubSpot themselves like the most about their CRM?" . By my guess they a 続きを読む
返信 ディスカッション CRM
9 いいね！
21 コメント
sferreira
HubSpot Employee
12月 03日, 2020
Hi @Dan1 ! I absolutely love the Lead Scoring tool , an easy way of automatically assigning positive/negative values to your database, while giv...続きを読む
Bernardamus 9月 11日, 2020
Filters contacts that have been contacted with a Sales email
Hello, I could easily filter contacts who opened a Sales email or those who replied a Sales email, but I cannot filter something even more basic: contacts who have been contacted with a Sales Mail. Any clue how I can get that list? I cannot 続きを読む
返信 ディスカッション CRM Email
2 いいね！
10 コメント
sferreira
HubSpot Employee
10月 03日, 2020
Thanks for getting back to me @Bernardamus Custom reports are part of any Pro Subscription indeed. Would you be interested in having a Free Demo Tr...続きを読む
解決済み
chris1000 9月 24日, 2020
Automatically capture contact details not working
I have yet to see the Automatically capture contact details feature work yet. My settings are turned on, inbox synced, and I typically use Gmail (in Chrome) with the Hubspot extention to communticate with clients and log their information. Am I 続きを読む
返信 ディスカッション
0 いいね！
6 コメント
sferreira
HubSpot Employee
9月 29日, 2020
Thanks for following these troubleshooting steps @chris1000 There are high chances that your Ad Blocker might be interfering here, any chance you ...続きを読む
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