YES. We use a shared inbox for inbound communications that is monitored and triaged by a team. It would be ideal to have a tab for personal i...Leer más
This is exceptionally frustrating for my users. We are used to an SFDC workflow where the window does in fact stay pinned open. Time-consuming an...Leer más
I wanted to create a centralized hub for inbound without burning another Office 365 license. Found this article and then found a solution to this...Leer más