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CSchwoerer
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Member since ‎Mar 14, 2024
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Charlotte Schwoerer

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CSchwoerer on October 11, 2024
Multiple Inboxes for SMS Replies
When we send SMS messages to our customers, we can only get their replies to one email inbox. However, we send texts out for multiple departments (sales, account recovery, marketing, etc.) and we don't want the replies to get lost in one inbox. It read more
Reply Idea Account Settings SMS
0 upvote
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CSchwoerer on October 11, 2024
Multiple Inbox Options for SMS Replies
When we send SMS messages to our customers, we can only get their replies to one email inbox. However, we send texts out for multiple departments (sales, account recovery, marketing, etc.) and we don't want the replies to get lost in one inbox. It w read more
Reply Idea SMS
1 upvote
0 Reply
CSchwoerer on October 11, 2024
Multiple Inbox Options for SMS Replies
When customers reply to our SMS text messages, we're currently only able to receive them in one email inbox. We have multiple departments that the texts are for (sales, marketing, recovery, etc.), and we need certain SMS text replies to go to certai read more
Reply Idea SMS
5 upvotes
4 Replies
CSchwoerer
Member
May 23, 2024
Reply to SMS tracking link
Yes! Due to the nature of our business, we would want the link to be personalized so it does not look like a scam.
CSchwoerer
Member
May 23, 2024
Reply to Send SMS on Custom Object Workflows to associated contact records
This would be extremely helpful to make sure we are sending SMS to the correct contacts and making sure they are in the correct group that we want! ...read more
CSchwoerer
Member
May 23, 2024
Reply to SMS De-Duplicating & Reporting
I think this would be great because for us, we have certain types of accounts where multiple people may be on one together, but also have their own a...read more
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