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GTorres08
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Member since ‎Mar 7, 2024
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  • Replies
    2
  • Upvotes Given
    26
  • Upvotes Received
    18
  • Ideas
    7

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George Torres

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Activity

GTorres08 on July 12, 2024
Using the Jira integration tool, there are default properties available. I would like to be able to add further properties. When creating a new Jira, it gives an option to select the Issue Type: But that is not an available property to s read more
perspicacity on November 21, 2022
We were very disappointed to find out that while HubSpot tickets can automatically be turned into Jira issues, HubSpot's property values can only be pasted into the Jira issue description, not synced into actual Jira issue fields. This does not allo read more
8 upvotes
5 Replies
Participant
July 12, 2024
The idea sounds amazing, but I didn't know it was possible for " HubSpot tickets can automatically be turned into Jira issues"! Is there a link I cou...read more
AndyBrightmile on March 18, 2021
As a Super User, it would be great to have the ability to merge two or more conversations together. We often have several live chats and email trails from the same contact (regarding the same issue) and it would be great to be able to merge these to read more
87 upvotes
23 Replies
Participant
June 28, 2024
I recently had a HubSpot support ticket open and received the following: " After checking with the backend Team, I can confirm that what we're s...read more
teknight on May 23, 2018
In my place of work, we recieved multiple different emails from one customer containing important information, all of which pertains to one ticket. Is there any way for me to combine all of these tickets into one main ticket that will then be built read more
52 upvotes
28 Replies
Participant
June 28, 2024
Hi @CEvans8 , You are not missing anything. The same issue still occurs. I opened a support ticket and this is the info I received from them: ...read more
Gabriel33 on February 08, 2023
I set up the HubSpot client portal: users must create an account to access it and view their tickets, submit a new one, etc.). I would like to know which users have signed up, how many, and the evolution of the registrations over time. Thanks, Gab read more
37 upvotes
5 Replies
Participant
June 18, 2024
This is a much-needed feature to know which of our contacts have registered or not. Also, some features even assist with password resets or set a tem...read more
JvaisanFI on March 13, 2024
Currently the customer portal has absolutely no other functions beside showing and filtering the ticket list. Strangely, there is not even a "sign out" button where the user viewing the ticket list could log out. This would make using the po read more
4 upvotes
1 Reply
Participant
June 07, 2024
I'm surprised something like this is not an option. I feel the freedom to sign out when you want to should be available to the end user. Please add a...read more
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