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Matas
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Member since ‎Jan 8, 2024
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Matas Mikelionis

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Matas on March 21, 2024
typo in header default link. How to edit?
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
Reply Discussion Knowledge Base
0 upvote
3 Replies
Matas
Participant
July 18, 2024
Hello, @PamCotton , Can you please come back to this question? I tried some things with it in design maker, but it doesn't work 😄 tried to c...read more
Matas on May 24, 2024
How to make same login screens for knowledge base and customer portal?
Hello, Why tickets view page and knowledgbe base has different login pages? How I should edit? I want to make them similar. For example to give access users to register not only in tickets view login page but also in knowledge base login page. read more
Reply Discussion CRM
0 upvote
2 Replies
Matas
Participant
May 27, 2024
Hey, @PamCotton , Thank you for your answer but I couldn't get it completely. I'm using default theme. Also I know that I cannot edit default t...read more
Matas on May 24, 2024
How to make same login screens for knowledge base and customer portal?
Hello, Why tickets view page and knowledgbe base has different login pages? How I should edit? I want to make them similar. For example to give access users to register not only in tickets view login page but also in knowledge base login page. read more
Reply Discussion CRM
0 upvote
2 Replies
Matas
Participant
May 27, 2024
Hey, @PamCotton , Thank you for your answer but I couldn't get it completely. I'm using default theme. Also I know that I cannot edit default t...read more
Matas on March 21, 2024
typo in header default link. How to edit?
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
Reply Discussion Knowledge Base
0 upvote
3 Replies
Matas
Participant
July 18, 2024
Hello, @PamCotton , Can you please come back to this question? I tried some things with it in design maker, but it doesn't work 😄 tried to c...read more
Matas on March 21, 2024
typo in header default link. How to edit?
hello, I found a typo mistake in knowledge 'log out' button (in example you can see lithuanian language) This is default button value and I can't really find how to edit its value. Is it possible to edit? Regards,
Reply Discussion Knowledge Base
0 upvote
3 Replies
Matas
Participant
July 18, 2024
Hello, @PamCotton , Can you please come back to this question? I tried some things with it in design maker, but it doesn't work 😄 tried to c...read more
Solved
Matas on February 23, 2024
Customer keeps replying to same email
Hello, I have a problem with tickets open time. For example: Sometimes clients ask different questions in different time period but they do not write a new email. They just replies in last conversation with different question. This be read more
Reply Discussion Conversations CRM Tickets
0 upvote
2 Replies
Matas
Participant
February 23, 2024
Hello, Karsten, Thank you for light speed answer 😄 understood the situation. Thanks;)
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