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rockzau
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Member since ‎Dec 12, 2023
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Rocky Rodriguez

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rockzau on April 17, 2024
We are in the process of implementing Hubspot and onboarding our guest services team into Hubspot. What are some of the best Hubspot Academy videos/learnings/certification available that will help provide a good solid base to utilize Hubspot. The te read more
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2 Replies
Member
May 15, 2024
Hi Cassie, Thank you so much for sharing this!
rockzau on April 17, 2024
We are in the process of implementing Hubspot and onboarding our guest services team into Hubspot. What are some of the best Hubspot Academy videos/learnings/certification available that will help provide a good solid base to utilize Hubspot. The te read more
0 upvote
2 Replies
Member
May 15, 2024
Hi Cassie, Thank you so much for sharing this!
rockzau on March 28, 2024
It is possible to route a chatbot to a livechat. How do I set that up. We want to route the chats to specific teams based on the type of issues that our client has, ex: payment issues, booking issues, transportation questions, etc. How do I set thi read more
0 upvote
2 Replies
Member
March 29, 2024
Hi Pam, Thank you for this information? Are you able to do this with a chat bot? So the chatbot does the initial communication and then sends it...read more
rockzau on March 28, 2024
It is possible to route a chatbot to a livechat. How do I set that up. We want to route the chats to specific teams based on the type of issues that our client has, ex: payment issues, booking issues, transportation questions, etc. How do I set thi read more
0 upvote
2 Replies
Member
March 29, 2024
Hi Pam, Thank you for this information? Are you able to do this with a chat bot? So the chatbot does the initial communication and then sends it...read more
Solved
rockzau on December 12, 2023
Is there a way to trigger a workflow based on an email subject line? For example if someone sends an email in with the subject line "Promo Code" I want the workflow to trigger and then send that email to John C. every time we get that subject l read more
0 upvote
3 Replies
Member
December 14, 2023
Thanks Ben. I'll set this up and circle back around to let you know if this worked! Thanks, Rocky
Solved
rockzau on December 12, 2023
Is there a way to trigger a workflow based on an email subject line? For example if someone sends an email in with the subject line "Promo Code" I want the workflow to trigger and then send that email to John C. every time we get that subject l read more
0 upvote
3 Replies
Member
December 14, 2023
Thanks Ben. I'll set this up and circle back around to let you know if this worked! Thanks, Rocky
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