HI team, Currently, the de-duplication tool allows users to merge contacts. This is currently an irreversible merge, which is understandable as some information is lost during the merge. However, it would be great if there could be a way to iden read more

Surprised this isn't a feature yet, and that despite similar items being requested years ago hasn't been implemented. For business to business organizations, like ourselves, associating deals with companies and contacts is essential and time c read more

Hi, I've my admin email address and I also have several other connected accounts. How can I do to set-up as default one of the "others" connected accounts instead of my Admin account? Thanks in advance for anyone who can help me on read more

HI Team! When a form is connected to the conversations inbox it creates a ticket when it is submitted. Currently, you can only see the form submission on the contact record activity timeline. However, I have a situation whereby contacts are filli read more

Issue: Tickets Owner and associated Conversation Assignee are not linked. Use Case: Our support team rotates who is on call. Whoever is on call during a specified period of time will answer incoming client issues for that period. To facilitate t read more

We are moving over from Hootsuite to Hubspot to schedule our social media posts in bulk and would love to have Pinterest as an option. Pinterest is our strongest platform and is integrated with Hootsuite.