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GJakobTriad
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Membro desde ‎jul 17, 2023
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kaburke on Setembro 12, 2022
Make forms secure to be used internally
We have the ability to make blogs, website pages, landing pages and knowledge base articles as outlined in this article. However if a form is put on to a secure page, that form can be accessed via the form URL generated with the creation of the f Leia mais
Responder Idéia Domains & URLs Forms
7 avaliações positivas
1 Respostas
GJakobTriad
Participante
Agosto 08, 2024
Agreed. Unfortunately, forms are too exposed right now for anything but lead capture, surveys and assorted basic things.
Benjamin_ on Janeiro 08, 2020
Split Tickets in separate Tickets
Our Support team is struggling with the fact that we often have tickets that actually consist of two separate issues, or customers who 6 months after a ticket has been closed decide to just reply to that particular ticket to ask a -totally unrelated Leia mais
Responder Idéia Conversations Tickets
218 avaliações positivas
54 Respostas
GJakobTriad
Participante
Junho 20, 2024
Big Enterprise client here. We recently brought our sizeable group of support teams onto HubSpot after months of training and negotiating buy-in from...Leia mais
Solucionado
GJakobTriad on Maio 30, 2024
Bad Request with simple, bodyless GET request
Trying to come up with a workflow custom code action, and this one starts off pretty simple, but for some reason it returns a 400 error. const hubspot = require('@hubspot/api-client'); exports.main = async (event, callback) => { // Ma Leia mais
Responder Discussão Workflows
2 avaliações positivas
2 Respostas
GJakobTriad
Participante
Maio 31, 2024
Actually the issue was that I was sending the authentication twice. First one was implied here: const hubspotClient = new hubspot.Client({ ...Leia mais
Solucionado
GJakobTriad on Maio 30, 2024
Bad Request with simple, bodyless GET request
Trying to come up with a workflow custom code action, and this one starts off pretty simple, but for some reason it returns a 400 error. const hubspot = require('@hubspot/api-client'); exports.main = async (event, callback) => { // Ma Leia mais
Responder Discussão Workflows
2 avaliações positivas
2 Respostas
GJakobTriad
Participante
Maio 31, 2024
Actually the issue was that I was sending the authentication twice. First one was implied here: const hubspotClient = new hubspot.Client({ ...Leia mais
efaria on Dezembro 29, 2022
First Time to Respond and Time to Close in Business Hours
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to cl Leia mais
Responder Idéia Tickets
89 avaliações positivas
18 Respostas
GJakobTriad
Participante
Maio 22, 2024
Running into the same big issue trying to come up with useful Ticket-related reporting for my company. It's a bit of a rabbit hole, because it's ...Leia mais
NatHiggins on Fevereiro 09, 2021
Associate New Conversation to Existing Ticket within the Inbox
Our clients often send emails about existing issues but email us via a new email thread. This means that the new Conversation in the Inbox is not associated with the existing Ticket in which the issue is being discussed internally. Right now, Leia mais
Responder Idéia Conversations
298 avaliações positivas
87 Respostas
GJakobTriad
Participante
Março 27, 2024
Critical feature missing for years.
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