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vbijay
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Member since ‎Mar 5, 2018
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Jay Anantharaman

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atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
vbijay
Member
January 21, 2020
This is a #1 feature our team is complaining about. We migrated from Freshdesk for couple of products and they are not approving migration of support...read more
atma on June 16, 2018
Customer portal for Tickets
Allow customers to log in and see their Ticket inbox, history, statuses, replies etc. Ideally integrate this with Knowedge Base too.
Reply Idea Knowledge Base Tickets
467 upvotes
221 Replies
vbijay
Member
January 21, 2020
This is a #1 feature our team is complaining about. We migrated from Freshdesk for couple of products and they are not approving migration of support...read more
dan_sitton on May 29, 2018
What happened to Prospects?
Why does HubSpot no longer track pages visited on a company level in the Prospects tools? That was one of the most valuable parts of the Sales platform, and without that tool I am less likely to recommend Sales to one of our clients. I will send the read more
Reply Idea
47 upvotes
83 Replies
vbijay
Member
June 28, 2018
Very disappointed to hear this - and I dont remember seeing any notifications from Hubspot about this. This Prospects tool was decent but needed some...read more
Jems212 on January 20, 2017
Update/Overwrite/Append Data Options for Contact Property Fields
Basically for each property I want 3 options to choose from: 1) Update value if blank 2) Append to value 3) Overwrite value Sample use case(s): Append Option: Notes Field I have a comments field on my contact form where someone sends us a query. read more
Reply Idea Contacts & Companies Forms
480 upvotes
136 Replies
vbijay
Member
March 30, 2018
Pardot does it well too. This is a key feature for us too and i'm surprised to find it missing in hubspot.
Compuware on November 22, 2016
Reliable tracking of opt-outs and hard-bounces
Need a repeatable & reliable way to capture all opt-outs and hard-bounces. There is currently no clear filter critieria that can be used to identify those who previously may have bounced or opted-out vs. those that are currently opted-out and ha read more
Reply Idea Marketing Emails
77 upvotes
54 Replies
vbijay
Member
March 05, 2018
Wow. We are migrating from Pardot and I'm surprised at this feature doesnt come out-of-the-box in hubspot. It's going to be a problem if we need ...read more
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