Member since ‎Jan 25, 2023
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Jeff Moore

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Sonofskywalker3 on January 27, 2023
I use workflows to send emails to our partners when they open specific types of support tickets. There is currently no way to associate those emails with the ticket that triggered the workflow to send the email, so when they reply it opens a new tic read more
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Sonofskywalker3 on January 25, 2023
Instead of making us create custom properties and various workflows to copy things like an associated company name to a ticket property just so that we can add the company name in an automated task, why not simply allow me to use the company token i read more
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