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JSimmondSafpro
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Member since ‎Oct 7, 2022
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Junior Simmonds

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JSimmondSafpro on January 05, 2023
If I set up a web survey and an email survey, it has to be set up as two seperate surveys which gives me two different sets of results. I would like the same NPS survey to be delivered via email and web, so all responses are considated togeth read more
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JSimmondSafpro on November 17, 2022
Hello, The WhatsApp integration is great news, could there be an option on live chat to chat via WhatsApp instead of live chat? Customers could select a link on live chat which automatically creates a new WhatsApp conversation with your business. T read more
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JSimmondSafpro on November 07, 2022
Hello, We are looking to move over to service hub, we have already purchased the module and set up the basics. I envisage a lot of questions/issues when starting out with service hub so am looking to work with somebody who can help tailor service h read more
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October 26, 2022
Do we now have the ability to set up chat queues? We have very high website traffic, and are reluctant to go ahead with live chat, if there isn't a q...read more
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JSimmondSafpro on October 25, 2022
Hello, On the pipeline values shown on the report below, are we able to include a % movement from week to week or any period of time as well as the values? It could just be based on the total value in the pipeline (exc lost) rather than the differe read more
1 upvote
1 Reply
October 07, 2022
Yes definitely needed, hopefully this is in the pipeline.
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