I know how great bulk publishing of website/blog pages is so now can we please get bulk publishing for knowledge base? It will save SO much time for people who migrate and don't want to publish right away.

I've contacted support for this and they pointed me to making this Feature Request. I'd love the option for a client to see the original ticket description they submitted in their customer portal that doesn't require me to do this workaround found b read more

Hi team! Worked with a customer today who had the following suggestions for our Customer Portal tool. I think these suggestions would greatly benefit our customers and their customers in turn. 1. Customers who open tickets via the portal should b read more

Hello, It will be interesting to have the possibility to set which properties can be showed on the customer portal such as category or priority for example. Thanks !