The desired behavior is for any emails sent to a customer from a ticket should have all replies from that customer threaded to the same ticket. When I spoke to Hubspot support on this issue, they said the message ID was determined by the original Leia mais
I either need to have a way to add query strings or UTM parameters to a feedback survey as a hidden field, or add feedback survey question types into...Leia mais
We have a complex permission schema to support data privacy segregation across teams. Having the ability to report on the permission sets created, ...Leia mais
The desired behavior is for any emails sent to a customer from a ticket should have all replies from that customer threaded to the same ticket. When I spoke to Hubspot support on this issue, they said the message ID was determined by the original Leia mais