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JAxani
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Miembro desde ‎nov 17, 2021
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Jordan Axani

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efaria en Diciembre 29, 2022
First Time to Respond and Time to Close in Business Hours
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to cl Leer más
Responder Idea Tickets
38 Me gusta
8 Respuestas
JAxani
Participante
May 19, 2023
It's nuts that it doesn't work like this! Our whole team is in the dark because we don't use tickets for client inquiries but rather the inbox and de...Leer más
JAxani en Abril 14, 2023
Having Aircall send an SMS using a workflow
Hi Everyone, Does anyone have a way for Aircall to send an SMS using a workflow? As it is right now, Aircall doesn't seem to be a trigger or action in workflows. Ideally, we'd like it to send a confirmation SMS to a contact individually when t Leer más
Responder Conversación Professional
2 Me gusta
3 Respuestas
JAxani
Participante
Abril 14, 2023
Thank you, that's helpful! How would those be used as triggers?
JAxani en Abril 14, 2023
Having Aircall send an SMS using a workflow
Hi Everyone, Does anyone have a way for Aircall to send an SMS using a workflow? As it is right now, Aircall doesn't seem to be a trigger or action in workflows. Ideally, we'd like it to send a confirmation SMS to a contact individually when t Leer más
Responder Conversación Professional
2 Me gusta
3 Respuestas
JAxani
Participante
Abril 14, 2023
Thank you, that's helpful! How would those be used as triggers?
JAxani en Abril 09, 2022
Using the blogs function to publish long-form guides vs. blogs
Hi HS Community! We're new-ish to Marketing Pro and want to make use of the blogs feature. Our current blogs are available at domain.com/blogs and we don't want to change that. TLDR: We are currently migrating our website to Webflow Leer más
Responder Conversación Professional
2 Me gusta
4 Respuestas
JAxani
Participante
Abril 12, 2022
Thank you! Great point.
JAxani en Abril 09, 2022
Using the blogs function to publish long-form guides vs. blogs
Hi HS Community! We're new-ish to Marketing Pro and want to make use of the blogs feature. Our current blogs are available at domain.com/blogs and we don't want to change that. TLDR: We are currently migrating our website to Webflow Leer más
Responder Conversación Professional
2 Me gusta
4 Respuestas
JAxani
Participante
Abril 12, 2022
Thank you! Great point.
JAxani en Marzo 16, 2022
Best Practices to Map Email Automations
Hi All, We use Marketing, Sales, and Service Hub to track our B2C clients throughout their entire journey. As part of that, we're building out more sophisticated automation, especially focused on email. As we do this, I feel like we're mis Leer más
Responder Conversación Professional
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