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JAxani
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Member since ‎Nov 17, 2021
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Jordan Axani

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Activity

efaria on December 29, 2022
First Time to Respond and Time to Close in Business Hours
Hello, It would be beneficial to be able to have the ability to set the first time to respond and time to close tickets in working business hours. Currently, when generating reports for the average time to first response or average time to cl read more
Reply Idea Tickets
27 upvotes
7 Replies
JAxani
Participant
May 19, 2023
It's nuts that it doesn't work like this! Our whole team is in the dark because we don't use tickets for client inquiries but rather the inbox and de...read more
JAxani on April 14, 2023
Having Aircall send an SMS using a workflow
Hi Everyone, Does anyone have a way for Aircall to send an SMS using a workflow? As it is right now, Aircall doesn't seem to be a trigger or action in workflows. Ideally, we'd like it to send a confirmation SMS to a contact individually when t read more
Reply Discussion Professional
2 upvotes
3 Replies
JAxani
Participant
April 14, 2023
Thank you, that's helpful! How would those be used as triggers?
JAxani on April 14, 2023
Having Aircall send an SMS using a workflow
Hi Everyone, Does anyone have a way for Aircall to send an SMS using a workflow? As it is right now, Aircall doesn't seem to be a trigger or action in workflows. Ideally, we'd like it to send a confirmation SMS to a contact individually when t read more
Reply Discussion Professional
2 upvotes
3 Replies
JAxani
Participant
April 14, 2023
Thank you, that's helpful! How would those be used as triggers?
JAxani on April 09, 2022
Using the blogs function to publish long-form guides vs. blogs
Hi HS Community! We're new-ish to Marketing Pro and want to make use of the blogs feature. Our current blogs are available at domain.com/blogs and we don't want to change that. TLDR: We are currently migrating our website to Webflow read more
Reply Discussion Professional
2 upvotes
4 Replies
JAxani
Participant
April 12, 2022
Thank you! Great point.
JAxani on April 09, 2022
Using the blogs function to publish long-form guides vs. blogs
Hi HS Community! We're new-ish to Marketing Pro and want to make use of the blogs feature. Our current blogs are available at domain.com/blogs and we don't want to change that. TLDR: We are currently migrating our website to Webflow read more
Reply Discussion Professional
2 upvotes
4 Replies
JAxani
Participant
April 12, 2022
Thank you! Great point.
JAxani on March 16, 2022
Best Practices to Map Email Automations
Hi All, We use Marketing, Sales, and Service Hub to track our B2C clients throughout their entire journey. As part of that, we're building out more sophisticated automation, especially focused on email. As we do this, I feel like we're mis read more
Reply Discussion Professional
0 upvote
1 Reply
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