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rlevans
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Member since ‎May 13, 2021
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Richard Evans

Email industry veteran. Ex-Silverpop. Head of Growth in the 3D SaaS space.

Activity

wilsontayar on August 20, 2020
Define custom Return-Path without a dedicated IP
Currently, if the portal does not have the dedicated IP add-on, all e-mails are sent using a "hubspotemail.net" domain in the "Return-Path" header. By doing so HubSpot is breaking SPF Alignment rules. SPF and DKIM alignment are positive indicators read more
Reply Idea Account Settings Marketing Emails
173 upvotes
42 Replies
rlevans
Participant
May 03, 2022
We're coming up on two years of this request being open. 70+ upvotes. I've personally emailed support 3x about the deliverability issues we're contin...read more
wilsontayar on August 20, 2020
Define custom Return-Path without a dedicated IP
Currently, if the portal does not have the dedicated IP add-on, all e-mails are sent using a "hubspotemail.net" domain in the "Return-Path" header. By doing so HubSpot is breaking SPF Alignment rules. SPF and DKIM alignment are positive indicators read more
Reply Idea Account Settings Marketing Emails
173 upvotes
42 Replies
rlevans
Participant
May 03, 2022
We're coming up on two years of this request being open. 70+ upvotes. I've personally emailed support 3x about the deliverability issues we're contin...read more
felipetbarros16 on October 19, 2021
"didn't click " trigger on a specific link
Nowadays I can get who clicked on a specific link in the e-mails but not who did not click it. I believe it could be helpful in some campaign especially in the workflows.
Reply Idea Marketing Emails
1 upvote
1 Reply
rlevans
Participant
March 04, 2022
I have the same request. Today I was looking to build a list that excluded contacts who clicked on a certain link in a previous email. No easy way to...read more
wilsontayar on August 20, 2020
Define custom Return-Path without a dedicated IP
Currently, if the portal does not have the dedicated IP add-on, all e-mails are sent using a "hubspotemail.net" domain in the "Return-Path" header. By doing so HubSpot is breaking SPF Alignment rules. SPF and DKIM alignment are positive indicators read more
Reply Idea Account Settings Marketing Emails
173 upvotes
42 Replies
rlevans
Participant
May 03, 2022
We're coming up on two years of this request being open. 70+ upvotes. I've personally emailed support 3x about the deliverability issues we're contin...read more
ptollinger on April 28, 2020
SPF alignment for DMARC without a dedicated IP for outgoing emails
As you know, DMARC requires for SPF not only that the SPF record has the correct IPs but that the domain used to validate against matches the sending domain. Talking to support, this is possible with a dedicated IP but that doesn't make sense unles read more
Reply Idea Marketing Emails
88 upvotes
12 Replies
rlevans
Participant
January 14, 2022
Adding my support for this idea here. Hubspot accounts for about 60% of our email volume. All of it is SPF unaligned. When we view our deliverability...read more
rlevans on September 16, 2021
Run calculation on Custom Properties
Creating a custom field that is a calculation is great, BUT it appears it is not possible to run a calculation on fields that are added to Hubspot through integrations. Really need this support!
Reply Idea Marketing Reporting
0 upvote
0 Reply
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