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TVento
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Member since ‎Mar 31, 2021
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Taija Vento

On my way to Marketing, Sales and Service Hub specialist. An experienced content marketer in B2B companies.

Activity

TVento on April 01, 2021
Sending email to company-based list
To my surprise it is not possible to send email to company-based lists. We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes d read more
Reply Idea Lists Marketing Emails
182 upvotes
52 Replies
TVento
Participant
September 27, 2022
@anita Great to hear that this! Absolutely a necessary functionality for me and I believe for many users of HubSpot lists. Looking forward to the o...read more
TVento on July 05, 2022
Is there a way to avoid a ticket opening when a bot answers?
Hi, Many of our customers use a bot to answer emails automatically. Our pipeline adjusts the ticket status when a customer answers even if it is an automated reply. There are bots that keep re-opening tickets as our pipeline sends a customer satisfa read more
Reply Discussion Professional
0 upvote
3 Replies
TVento
Participant
July 07, 2022
Hi! If I do as suggested, is there a risk of next emails from the same customer not appearing to the support pipeline? The issue is that sometimes a ...read more
TVento on July 05, 2022
Is there a way to avoid a ticket opening when a bot answers?
Hi, Many of our customers use a bot to answer emails automatically. Our pipeline adjusts the ticket status when a customer answers even if it is an automated reply. There are bots that keep re-opening tickets as our pipeline sends a customer satisfa read more
Reply Discussion Professional
0 upvote
3 Replies
TVento
Participant
July 07, 2022
Hi! If I do as suggested, is there a risk of next emails from the same customer not appearing to the support pipeline? The issue is that sometimes a ...read more
TVento on April 01, 2021
Sending email to company-based list
To my surprise it is not possible to send email to company-based lists. We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes d read more
Reply Idea Lists Marketing Emails
182 upvotes
52 Replies
TVento
Participant
September 27, 2022
@anita Great to hear that this! Absolutely a necessary functionality for me and I believe for many users of HubSpot lists. Looking forward to the o...read more
JorieMunroe on January 26, 2021
New to the HubSpot Marketing Study Group? Introduce yourself here ‌⬇️‌
Marketing is about making connections — with your audience and with each other. With that in mind, say hi and tell us a little bit about yourself. Here's some questions you can use for inspiration: What's your current role? read more
Reply Discussion
82 upvotes
1330 Replies
TVento
Participant
February 08, 2022
Hi, I'm working as a marketing specialist in a small company which sells surveillance cameras to b2b customers. I've been at this job for one year no...read more
Solved
Igorgb on July 31, 2019
How to resend survey feedback?
Hey, Does anyone knows a way to resend CSAT / NPS survey for those who didn't answered yet? Thanks
Reply Discussion
19 upvotes
13 Replies
TVento
Participant
December 13, 2021
Hi, The email survey doesn't support a second sending, so you need to make marketing emails work for you as a reminder email: 1. Make a list of Feedb...read more
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