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TVento
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Taija Vento

On my way to Marketing, Sales and Service Hub specialist. An experienced content marketer in B2B companies.

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TVento on April 01, 2021
Sending email to company-based list
To my surprise it is not possible to send email to company-based lists. We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes d Beitrag ansehen
Antworten Idee Lists Marketing Emails
182 Likes
52 Antworten
TVento
Teilnehmer/-in
September 27, 2022
@anita Great to hear that this! Absolutely a necessary functionality for me and I believe for many users of HubSpot lists. Looking forward to the o...Beitrag ansehen
TVento on Juli 05, 2022
Is there a way to avoid a ticket opening when a bot answers?
Hi, Many of our customers use a bot to answer emails automatically. Our pipeline adjusts the ticket status when a customer answers even if it is an automated reply. There are bots that keep re-opening tickets as our pipeline sends a customer satisfa Beitrag ansehen
Antworten Diskussion Professional
0 Likes
3 Antworten
TVento
Teilnehmer/-in
Juli 07, 2022
Hi! If I do as suggested, is there a risk of next emails from the same customer not appearing to the support pipeline? The issue is that sometimes a ...Beitrag ansehen
TVento on Juli 05, 2022
Is there a way to avoid a ticket opening when a bot answers?
Hi, Many of our customers use a bot to answer emails automatically. Our pipeline adjusts the ticket status when a customer answers even if it is an automated reply. There are bots that keep re-opening tickets as our pipeline sends a customer satisfa Beitrag ansehen
Antworten Diskussion Professional
0 Likes
3 Antworten
TVento
Teilnehmer/-in
Juli 07, 2022
Hi! If I do as suggested, is there a risk of next emails from the same customer not appearing to the support pipeline? The issue is that sometimes a ...Beitrag ansehen
TVento on April 01, 2021
Sending email to company-based list
To my surprise it is not possible to send email to company-based lists. We have an integration between CRM system Koho and HubSpot, and store a lot of business critical information about contracts and customers in Koho. The integration pushes d Beitrag ansehen
Antworten Idee Lists Marketing Emails
182 Likes
52 Antworten
TVento
Teilnehmer/-in
September 27, 2022
@anita Great to hear that this! Absolutely a necessary functionality for me and I believe for many users of HubSpot lists. Looking forward to the o...Beitrag ansehen
JorieMunroe on Januar 26, 2021
New to the HubSpot Marketing Study Group? Introduce yourself here ‌⬇️‌
Marketing is about making connections — with your audience and with each other. With that in mind, say hi and tell us a little bit about yourself. Here's some questions you can use for inspiration: What's your current role? Beitrag ansehen
Antworten Diskussion
82 Likes
1330 Antworten
TVento
Teilnehmer/-in
Februar 08, 2022
Hi, I'm working as a marketing specialist in a small company which sells surveillance cameras to b2b customers. I've been at this job for one year no...Beitrag ansehen
Gelöst
Igorgb on Juli 31, 2019
How to resend survey feedback?
Hey, Does anyone knows a way to resend CSAT / NPS survey for those who didn't answered yet? Thanks
Antworten Diskussion
19 Likes
13 Antworten
TVento
Teilnehmer/-in
Dezember 13, 2021
Hi, The email survey doesn't support a second sending, so you need to make marketing emails work for you as a reminder email: 1. Make a list of Feedb...Beitrag ansehen
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