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Maltte
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Member since ‎Mar 30, 2021
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Maltte Ovaska

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DigitaWeb on January 10, 2020
It would be useful to be able to manage the way ticket are named. Especially when the tickets are automatically created with Conversations. For instance, an user could set the Ticket name to be : Email subject + Contact Name and Company. read more
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April 07, 2021
Hi, Naming a ticket based on the properties on the ticket would definitely help in ticket management. Is this possible?
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