Profil

LPowers
Participant
Membre depuis ‎févr. 26, 2021
  • Solutions
    0
  • Réponses
    2
  • Mentions J'aime ajoutées
    11
  • Mentions J'aime obtenues
    30
  • Idées
    6

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Laurie Powers

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Activité

DReyes815 le Juillet 12, 2022
Hello! I would love to have the option to bulk remove associations. For example, let's say that some contacts were accidentally bulk associated to the Company A but I wanted them to be in Company B. What I can do is bulk associate the contacts Lire la suite
198 Mentions J'aime
28 Réponses
Participant
Avril 01, 2024
Unfortunately, our original settings included automatically associating contacts with companies and now we are reaching our maximum association limit...Lire la suite
Jon_Sasala le Février 14, 2022
We currently have the ability to filter one-to-one emails (manually sent email interactions) and marketing emails from a records timeline. It seems transactional emails are lumped in with one-to-one emails. As a result, it is difficult for our reps Lire la suite
2 Mentions J'aime
4 Réponses
Participant
Juillet 11, 2022
We use transactional emails to communicate basic information to customers upon their initial inquiry, sometimes requesting additional information or ...Lire la suite
LPowers le Mai 19, 2022
One of our teams whom have their own inbox specifically serves customers who want to sell products to us. They have noticed recently a fair amount are being flagged by the alert "Be careful with this message". Most of these are customers that Lire la suite
2 Mentions J'aime
1 Réponse
LPowers le Avril 11, 2022
We are a Customer Service team that often needs to partner with other departments in Purchasing or Fulfillment to resolve a customer issue. Cross Department communication can be challenging at times and although 1 person within the other departm Lire la suite
0 Mention J'aime
0 Réponse
BPester le Avril 08, 2021
Hello All! This is going to be a lengthy one because I am going to outline the situation first and then put my idea at the bottom so it is hopefully clear and not too far fetched 😆 Basically I was trying to make a report to show deal conversion Lire la suite
5 Mentions J'aime
2 Réponses
Participant
Février 15, 2022
I am building reports for our customer service team around tickets and surveys. The following are some suggestions that I think would help with exce...Lire la suite
LPowers le Février 14, 2022
In both our purchasing and customer service departments we receive a large influx of emails that are simply notifying the teams of progress on customer tickets. Currently, the inboxes are set to auto create tickets for each new conversation which i Lire la suite
0 Mention J'aime
0 Réponse
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